We have an increasing number of students disregard the emails sent out through Award Management as spam/fraudulent. And, rather than contacting our office for verify, they are simply ignoring them. So we are having to spend more time following up with students by phone or using our personal email addresses. Is anyone else…
Hello - I am curious if anyone has implemented the “always require authentication” setting. If so, have you experienced any negatives?
Has anyone else had problems printing cover letters for student thank you to send to donors? I added the address block at the top of the letter, but when I tri-folded the printed letter as normal, the address bar did not line up with a standard window envelope. This means I'll have to hand-fold all the letters. The cover…
Our organization is planning to publish donor profiles this spring, and I'd like to chat/talk with anyone else who is using this function to see how it's been received by your donors, fund recipients, and if you've made them public - please let me know if you'd be willing to connect!
We experienced some late stage review group changes this year and found that messages were going out to review committee members who had been removed from a group 7+ days prior to messages going out. This is the first time we've had this happen, so I reached out to support for clarification. I was informed that “We…
We have two scholarships that did not have enough applicants. I am trying to reopen them for more applicants. When I change the dates on the individual portfolio page the students are unable to apply. They keep getting the message that they are not qualified to apply.
I’ve been informed by Blackbaud that there is currently no way to view the email addresses listed by a student for their references. Some scholarship liaisons can "become the student user" to view the student's references and email addresses individually. However, there is no way for reviewers or others to see the email…
One of our student applicants listed the incorrect email for their reference. The high school counselor has received other reference requests at the correct email address. I'm trying to figure out how to tie the student to the correct reference email, since our application portal is closed. Has anyone else had this issue…
Is there a way to still collect post-acceptance after the status has been moved into “Awarded”?
Hello Everyone! I know there are limited resources for those of us who use the Stewardship Standalone product, so I thought it would be helpful to share the knowledge I have compiled during my process for our institution this year. This was my first year using the system and I recognize that our Leadership Team asks for…
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