Event deletion ?

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Daniel David
Daniel David
Name Dropper Photogenic First Anniversary First Comment
in Blackbaud Altru® General Discussions

There is one major flaw where you can too-easily delete an entire program with all of its events when you intend to only delete one event.?

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  • Daisy Alarcon
    Daisy Alarcon
    Third Anniversary Name Dropper Photogenic First Comment

    Hi @Daniel David, I’m a product manager at Blackbaud and I work on the Altru product. I looked into this, and it appears to be working as expected. When you delete an Event from a Program in Altru, it only deletes the selected Event(s) and not the entire Program. There is a confirmation pop up that asks you to confirm the delete action, and it also lets you know that if the Event had tickets sold, then it will not be deleted (link to product documentation). Can you please provide more information via a Support Case? Our support team can help capture all the necessary information and route it to the correct team for further review. Thank you!

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