Credit Card Fees on Special Event Registrations

Claire McCann

We've implemented a 3% Credit Card Processing Fee for online sales. But it doesn't apply to donations or Special Event registrations. Anyone know if there's a way to rig it so it will apply to Special Events?

Candace Ross

@Claire McCann
How did you add the fee to online purchases?

Claire McCann

@Candace Ross It's pretty easy (I've included a couple of screenshots). It all happens under the Tickets sections. First, you create the Fee under pricing. It can be per order or per item. And either a percent or a flat fee. Once you save that, you head over to the Sales Method Configuration, select online sales, find the fees tab, and add the fee. And that's pretty much it. There might be some mapping if fees aren't already correctly mapped, but I didn't run into any issues. Just wish it also applied to Special Event tickets.

Candace Ross

@Claire McCann
Thank you so much!!