Soft Credit for Event Registration

Madelyn Garcia

Is there a way to soft credit someone for event registration? For example if John is coming to the event, but his employer, Google, is paying for his ticket, is there any way to see on John's record that Google paid for his ticket on the Revenue History tab?

Chris Nungesser

Hi @Madelyn Garcia,

I think it could be possible depending on what type of event you have created and also where you are in the registration process.

• On a non-preregistered event, the ticket purchaser gets a sales order on their record. So that shows they purchased some number of tickets. It doesn't indicate who is using those tickets. I don't believe there is a way to soft credit for that.
  
• On a preregistered event, at the time of registration, you could have sold the tickets to Google and then listed the individual person as the attendee. But still, there really isn't a soft credit option here (I don't think so at least). Also, I've had some trouble adjusting some event details after the payment is processed. I can't remember if that is the case here.
  
• On a special event or fundraising event, you have the most flexibility. You can definitely do what I mentioned above. You can show Google purchased the ticket. You can show that Google is the registrant but not an attendee. The individual person will be an attendee as Google's “guest.” You can apply recognition credit. What you definitely cannot do is change the designation once the payment has been applied. There may be other limitations that I do not remember right now.
  

There are other points to consider in choosing events, of course. Like how the attendees will register. Preregistered events and fundraising events have more complicated online registration forms. And I'm not sure if you can restrict the fundraising events to be available for members only (I'm pretty sure you cannot provide a members-only discount and make it available online).

Chris