GA4 Support

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Melissa Cloud
Melissa Cloud
Second Anniversary Acknowledger Level 1 Inquirer Level 1 June 2023 Monthly Challenge
in Blackbaud Award Management™ & Blackbaud Stewardship Management™ Discussions

When will the Blackbaud Award Management system support GA4 tracking?

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  • Mary Trautman
    Mary Trautman
    Seventh Anniversary 10 Comments 5 Likes Name Dropper

    @Melissa Cloud
    I recommend logging a Feature Enhancement Request on this (click the AM IDEAS link above). From my experience I don't see a lot of clients using GA, but I often only see them until GO Live. It's a good idea to get this on the product team's radar.

  • Christine Newman
    Christine Newman admin
    Ninth Anniversary 25 Likes 10 Comments Name Dropper

    @Melissa Cloud I touched base with the product manager and it's on the roadmap. They will follow up with you once it's enabled. Please contact your CSM if you have any additional questions about this.

  • Christin Grissom
    Christin Grissom
    Third Anniversary 10 Comments 5 Likes Name Dropper

    Hi, @Melissa Cloud! Award & Stewardship Management supports GA4. To update your institution's tracking from UA to GA4 in the solution, go to Site>Settings>Content to update your Google Tracking ID.

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