Critical Issue with Reviews
Hello!
Our university opens applications from December 1 - February 7th. We run cycle management for applications in late October/early November. We don't archive opportunities until the end of the fiscal year, because we need to make changes to awards throughout the academic year. This means we have opportunities for two aid years open simultaneously. It's worked well for us BUT we are having major issues with reviews.
In BAM, you can't preserve reviews unless the opportunity is archived. If you archive a review group before the associated opportunities are archived, you lose reviews. This is messy for most scenarios, but workable. However, we have some groups that review on a conditional level. There is no way to preserve those reviews because the conditional application undergoes cycle management before the opportunities can be archived.
We are losing reviews for an entire college, for an entire cycle due to this issue. Support has said there is nothing that can be done. I'm wondering if any other users have found ways around this? We may need to find a way to download all reviews prior to cycle management but that defeats the purpose of having a system that is meant to archive and preserve records.
If your university has found a work-around for this, please let me know!
Comments
-
@Lindley Davis I wish I had an answer however I am in the same boat. It is very frustrating. I also do not want to download and save externally when the information is and should be in the system.
0 -
I'm sorry you're experiencing this too! I'm submitted an Enhancement Request and hoping it will get some traction. I'm ever amazed at things like this that are fundamental to scholarship offices but aren't thought through in the system!
Perhaps someone else will have an answer for us!
0 -
@Lindley Davis following! We have the same issue.
0 -
The Enhancement Request I created for this is AWARDS-I-488. I don't see it posted to AM Ideas yet. Not sure how long it takes, but please feel free to add your vote or comment when it goes up!
2 -
1
-
Hi Jaime, the enhancement request for this issue is open for voting now. Here's to hoping we get some traction!
1
Categories
- All Categories
- High Education Program Advisory Group (HE PAG)
- BBCRM PAG Discussions
- Luminate CRM DC Users Group
- DC Luminate CRM Users Group
- Luminate PAG
- 186 bbcon®
- 1.4K Blackbaud Altru®
- 60 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.2K Blackbaud CRM™ and Blackbaud Internet Solutions™
- donorCentrics®
- 361 Blackbaud eTapestry®
- 2.4K Blackbaud Financial Edge NXT®
- 616 Blackbaud Grantmaking™
- 542 Blackbaud Education Management Solutions for Higher Education
- 3.1K Blackbaud Education Management Solutions for K-12 Schools
- Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 75 Blackbaud Community Help Page
- JustGiving® from Blackbaud®
- 6.2K Blackbaud Raiser's Edge NXT®
- 3.5K SKY Developer
- 262 ResearchPoint™
- 116 Blackbaud Tuition Management™
- 160 Organizational Best Practices
- 232 The Tap (Just for Fun)
- 30 Blackbaud Community Challenges
- Blackbaud Consultant’s Community
- 18 PowerUp Challenges
- 3 Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 Raiser's Edge NXT PowerUp Challenge: Events
- 3 Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 Raiser's Edge NXT PowerUp Challenge #1 (Query)
- 71 Blackbaud Community All-Stars Discussions
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 743 Community News
- 2.8K Jobs Board
- Community Help Blogs
- 52 Blackbaud SKY® Reporting Announcements
- Blackbaud Consultant’s Community
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)
- Blackbaud Francophone Group
- Blackbaud Community™ Discussions
- Blackbaud Francophone Group