CRM Skype Chat: Performance - June 5th Thank you to everyone who attended the CRM Skype Chat this week about Performance issues – especially several members of our Performance team here at Blackbaud who joined us – Len Wyatt, David Hendershot, Catherine Lu, and Matt David! We learned a lot, and will be following up with a…
Thank you to everyone who attended our webinar yesterday: "Power Configuration Tools in Blackbaud CRM," presented by Jim Ballou. Here is the link to the recording on YouTube. The Power Point presentation is attached to this post. We only had two questions come up during the session that I wanted to follow up on, and here…
BBIS Skype Chat: Events - May 21st Thank you to everyone who attended our BBIS Skype Chat yesterday! We had a great discussion about Events management. Attached are the transcript and summary of the session.
Thank you to everyone who attended our Skype chat last week on Fundraising/Prospect Management in CRM – we learned a lot and shared a number of great ideas! Attached are the transcript and summary of the session. Additionally, one of our Skype chat regulars, Tanya Crowe from the University of Georgia, missed the chat but…
This is a webinar that was presented numerous times in 2013. The recording has been published on YouTube and can be viewed here. The PowerPoint presentation is attached. I've also attached the test roles that we configured as part of the class examples if you'd like to use them in training or practice. The resolution to…
Thank you to all who attended our Upgrades Skype Chat! Attached are the transcript of the session, and a summary. Subscribe to this topic for updates on our action items by clicking Topic Options > Subscribe.
Thank you to everyone who attended our Performance Skype chat this past week. Attached are the summary and transcript of the session. There were a number of action items following this session. Len Wyatt promised a new index maintenance article which is now posted for us here in the community. We had some questions about…
On March 28th our new president and chief executive officer, Mike Gianoni, joined other members of the Blackbaud leadership team to participate in a virtual Town Hall. Mike shared with attendees his insights and observations since joining the company, along with a general business update. Joining Mike on the panel was Joe…
Thank you to everyone who joined our Skype Chat today to discuss Data Quality & Integrity! We had a lot of great questions and information shared. I've attached the transcript of the session to this post, for those who missed the session. There were a few questions that we didn't have time to address today. I've added new…
Notice any changes around here lately? The CRM Resource Center has been updated and re-organized with you and your nonprofit in mind. Now, we invite all of you - named contacts and end users alike - to jump on a call to take a quick tour of the updates that we’ve made to the CRM Community and how they can make your life…
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