Adding Constituent phone #s and emails into Letters

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Adelle Mantle
Adelle Mantle
Fourth Anniversary Kudos 1 Name Dropper Facilitator 1
in SKY Developer General Discussions

Hello!

I'm trying to drop in Constituent phone #s and emails directly into a letter but am unclear on how to format these so they show up as text and not objects.

When I drop the primary phone and primary emails from Get a Constituent into the letter fields,

7b6aa171dbc63bdaa2acbe25e0cd3e23-huge-im

this is what they return:

b781f4bc731f1080877a4c46e6c0977f-huge-im
1ce8fc8d73cacdd84e03424d20a905ec-huge-im

Thanks!

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Comments

  • Glen Hutson
    Glen Hutson Blackbaud Employee
    Tenth Anniversary Kudos 3 Name Dropper Participant

    Hi Adelle,

    When you run into those scenarios, that means there are probably multiple options to choose from. One has just the item you're looking for and the other has that plus auxiliary information. If the one that you've tried puts in an “Obj”, see if there's not a similarly named one that appears more specific. For example, there is a “Primary Phone” and a “Primary Phone Number” . You'll want that second one. Similarly there's a “Primary Email” and a “Primary Email Address”

  • Adelle Mantle
    Adelle Mantle
    Fourth Anniversary Kudos 1 Name Dropper Facilitator 1

    Thanks, Glen. Do you recommend using a Filter Array/Compose to pull one phone number or is there another option you recommend?

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