Primary Email

Laura Easterly

I'm very much a noob and am setting up a flow (from scratch) that will send an email when a gift is received that meets the specific criteria on a gift list (which is currently one single test gift on my personal record). I'm working through this incrementally and it works when I hard-code an email address in the “to” field, but it fails when I try to use the primary email from the constituent record. As best as I can tell from the error info, it looks like the dynamic primary email option is sending over more than just the email. How can I correct for this? Do I need to parse the email address out of the string that's being sent over? Or do I need to use a different “Get a constituent” option? The one I'm using now says “preview” but I think I've also seen a different “get a constituent” option that doesn't have a preview. I'm including screenshots of my flow as well as the error message below.

Alex Wong

@Laura Easterly
you selected the wrong dynamic content:

“Primary email” is an “object” that has many properties: email type, email address, email inactive? etc. the “Primary email address” is the email address to send email.

Laura Easterly

@Alex Wong You are always so helpful, thank you! One more question maybe you can help with - how do I get the fund name/description? I would like to include thank you for your gift of XXX to YYY fund. I know how to get the gift amount but I'm striking out on the fund name/description.

Alex Wong

@Laura Easterly
https://community.blackbaud.com/forums/viewtopic/586/63853

a previous template I shared had it.

Laura Easterly

@Alex Wong I will take a look. Thank you, again! I appreciate you! ?