Receiving 403 Forbidden errors on all actions/triggers

David Shibuya

I've connected the Microsoft Power Platform app in Marketplace, and it says it has Full Data Access. I seem to be able to connect to SKY API via an HTTP call using the bearer token to run simple constituent queries. But the featured connector and associated actions/triggers all seem to error out. Am I missing a config someplace?

Alex Wong

@David Shibuya
do you have multiple environment of RE NXT?

David Shibuya

@Alex Wong, yes, we have multiple database environments. When I test the endpoints using the Console app, it authorizes against our production environment (which is good), but I can't choose. I'd imagine there may be a scope/audience issue at play here, but I don't know where to config that. For instance, I can make calls to the ‘Search Constituents’ endpoint, but calls to the ‘Query List’ endpoint fail with 403.

Alex Wong

@David Shibuya
power automate connector is not going to differentiate between which environment, in fact, you cannot know if the connector is connecting to which environment of RE NXT. the name of the connector does not have any indication, so you will want to make sure you are using a different Power Automate environment for each RE NXT environment you have.

2ndly, if your application was created before query api became publicly available, then you will need to refresh the scope by going in and resaving the scope. I think there was another post about this before, you can try searching for it

Alex Wong

@David Shibuya
https://community.blackbaud.com/forums/viewtopic/147/70059