discrepancy in total registrants

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Leslie McGeady
Leslie McGeady
Eighth Anniversary 10 Comments 5 Likes Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions

Hi all -

We're using NXT for event registration. We've set up each activity as a participant option that the registrant selects from the form. That works well, but the totals are different. The total that I get when I export the participant list is less than the number sold. I've accounted for guests so that's not it. Any thoughts appreciated!

Leslie

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  • Faith Murray
    Faith Murray
    Ninth Anniversary 1,500 Likes 500 Comments Name Dropper

    You've probably already considered this, but is it possible you have donors signing up for multiple options?

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