Donor Services Assistant

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Jean McNeilly
Jean McNeilly
Seventh Anniversary
in Jobs Board
COMMUNITY COLLEGES OF SPOKANE invites applications for the position of: Donor Services Assistant

SALARY: $2,799.00 Monthly

OPENING DATE: 06/10/21

CLOSING DATE: 07/02/21 04:00 PM

DESCRIPTION:
Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Donor Services Assistant in the Foundation Office.

GENERAL DEFINITION

Under general supervision of the Foundation Accounting Manager, this position is responsible for maintaining all records for existing and prospective donors and maintaining the donor database (Raiser's Edge) for all CCS Foundation activities. This position will: administer all gift processing and donor acknowledgements, provide a high level of accountability for the appropriate entry of donors’ gifts, provide reporting and analysis of data, as well as manage data entry, data import, data extraction, data quality and other related activities as needed for all fundraising and marketing efforts.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Responsibilities
  • Manage all aspects of the donor database (Raiser’s Edge), which consists of nearly 4,000 active constituent records. This will include data integrity, updates and corrections.
  • Ensure secure and consistent input/output of data related to contact history and increasing levels of involvement/investment.
  • Manage processing of all gifts via mail, credit card, online, and stock transfers.
Gift Entry, Acknowledgments & Reconciliation
  • Enter all cash, checks, and credit card donations with appropriate coding while following established operating procedures and practices.
  • Manage acknowledgements of 1,000+ individual gifts throughout the year, including high traffic seasonal online giving campaigns.
  • Manage pledge payment tracking, reminders and follow up process for 1,200 multi-year donors.
Reporting and Other Functions
  • In consultation with other Foundation staff, develop reports and manage the regular distribution of data.
  • Produce queries, reports, and lists for development and communications staff as needed for mailings, events, moves management and prospect research.
  • Create custom “dashboards” for development staff which demonstrate revenue progress in real-time and manages tasks and actions.
  • Participate in fundraising and cultivation outreach projects and events, occasionally working
  • Train staff and interns on relevant database systems.
  • Model professional decorum and mutual respect in all personal interactions. *
  • Support and advance the CCS strategic plan, and perform other duties as assigned. *
* Indicates this is an essential duty.

This position is designated a bargaining unit position.

COMPETENCIES & OTHER REQUIREMENTS:
REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)
  • Associate degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
  • One (1) year experience with Raisers Edge donor tracking and accounting software, or similar database software experience.
  • Strong analytical and organizational skills.
  • Highly detail oriented with a critical degree of accuracy regarding data entry and analysis.
  • Ability to develop queries, import/export and manipulate and analyze data for a variety of fundraising needs.
  • Ability to use discretion and sensitivity in handling highly confidential donor information.
  • Ability to handle multiple deadlines, establish and monitor priorities and maintain flexibility.
  • Ability to use tact and diplomacy in interpersonal relationships.
  • Excellent interpersonal, oral, and written communication skills.
  • Proficiency in Microsoft Office applications such as Excel and Word, including mail merge; and PowerPoint, as needed.
  • Ability to work with others as part of a team.
  • Someone who takes pride in managing a database and is passionate about helping donors.
  • Acceptance of the responsibility to promote the welfare and best interests of students at all times.
  • A demonstrable understanding and acceptance of the mission, values, goals, and objectives of CCS.
  • The ability to perform assigned duties in a manner consistent with applicable laws, regulations, and goals of the institution and community and technical college system.
  • Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.
PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)
  • Experience working in a non-profit environment.
  • Two years’ experience in an office clerical setting.
  • Accounting or bookkeeping experience.
CONDITIONS/TERMS OF EMPLOYMENT:
TOTAL COMPENSATION: $48,454.00.

Total compensation is an estimate based upon adding the following amounts together:
  • Base compensation, plus
  • Current employer-paid health and related benefit contribution rates, plus
  • Median retirement fund contributions.
The actual total will vary depending upon each employee's enrollment choices.


Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

PHYSICAL REQUIREMENTS
  • Work is performed in a normal, temperature-controlled office environment.
  • Frequent use of computer and exposure to terminal screens.
  • Visual focus and strain.
  • Work in a semi-open office setting with frequent interruptions and background noise.
  • Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
  • Frequent oral and auditory communication with others.
CONDITIONS OF EMPLOYMENT
  • Full-time schedule (12 month, 40-hours a week).
  • 6-month probationary period; may be extended up to 12 months.
  • This position is overtime eligible.
  • Criminal background check required.
REQUIRED APPLICATION MATERIALS:
To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:
  • CCS online application.
  • Cover letter addressing your qualifications as applied to the responsibilities of this position. *
  • Comprehensive resume. *
  • Names, addresses, and telephone numbers of three professional references.*
  • College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.


APPLICATIONS MUST BE FILED ONLINE AT:
http://ccs.spokane.edu


CCS HUMAN RESOURCES OFFICE IS LOCATED AT:

501 N Riverpoint Blvd, Suite 125

Spokane, WA 99217

509-434-5040
ccsrecruiter@ccs.spokane.edu
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