Database and Donor Services Associate - SAN LEANDRO, CA (50% FTE)

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Lillian Archer
Lillian Archer
Fourth Anniversary
in Jobs Board

Database and Donor Services Associate (50% FTE) Job Description

ORGANIZATIONAL OVERVIEW

Throughout its forty-eight-year history, The Davis Street Community Center (Davis Street) has responded to the needs of San Leandro’s most vulnerable families to survive and flourish. Davis Street has become a key leader in guiding its client-families out of poverty and into productive lives. Davis Street service matrix includes child care, free acute medical care, dental, optometry, women’s services, mental health supportive services, family and domestic abuse counseling, emergency food, clothing, housing assistance, utilities support, and various programs for adults with disabilities.

The addition of a full-service primary health clinic provides a One-Stop Umbrella Center for the disenfranchised, the working poor and those populations most in need of a helping hand, who live in and around San Leandro, an opportunity to move forward in their lives and become contributing residents of the area.

Helping others help themselves. A healthy body, healthy mind is a community-building at Davis Street. Join us and be part of our team.

POSITION OVERVIEW

The Database and Donor Services Associate is a part-time (50% FTE) member of the Development Team whose primary responsibilities are to ensure a high quality database as well as timely and accurate donor acknowledgment. Another key function of the Development Associate will be to provide administrative support to the Director of Development and overall development team as assigned. This position requires nonprofit development database experience, the ability to work autonomously, and excellent teamwork skills and communication.

This is an onsite 50% FTE position - remote working options may be available after 3 months or more of employment.

PRIMARY RESPONSIBILITIES

  • Responsible for the Raiser’s Edge database’s integrity and management, ensuring that all aspects of donor giving are accurately recorded and reported, and that all constituent and gift data is collected and organized to be efficiently utilized by the Development staff for internal and external reporting.

  • Diligently enter all gifts and pledges into the database along with speedy and accurate generation of acknowledgement letters.

  • Create new constituent records, updating contact information, notes, upload proposals and other donor related documents. Update constituent information in Raiser’s Edge to match Davis Street business conventions as necessary, including returned mail, customer service issues, etc.

  • Assist with compilation and production of analytic reports by running queries, lists, gift, donor profiles, and action reports.

  • Contribute to the development, documentation, refinement and facilitation of the Database Process and Procedure sections of the Development Department Operations Manual, and develop process guides and conduct staff training on database usage.

  • Plan and execute an annual calendar of data maintenance tasks including deceased finders, address scrub, and wealth screen.

  • Maintain volunteer tracking systems in RE. Create reports in collaboration with Volunteer Manager to identify donor prospects via volunteer programs.

  • Assist in the monthly reconciling of donor database and financial systems via monthly revenue reconciliations, and provide requested documentation during yearly audits.

This list of duties and responsibilities is not all-inclusive and may expand to include other duties or responsibilities that management may deem necessary from time to time.

QUALIFICATIONS

  • One year of direct experience within a non-profit development department OR two years of progressive job-related experience as an Administrative Assistant or Executive Assistant.

  • Hands-on experience with a database; Raiser’s Edge knowledge a plus.

  • Knowledge of Microsoft Office (Word, Excel, Outlook), database management programs, internet research and basic office-oriented equipment.

  • Demonstrated ability to work with a high level of thoroughness, accuracy and detail.

  • High standards of excellence and a “does whatever it takes to accomplish the job” attitude.

  • High level of multitasking ability. Self motivated with creative and efficient use of time and resources in planning and managing various responsibilities to meet tight deadlines.

  • Ability to work flexible hours including weekend, evenings as necessary to support fundraising events

APPLICATION PROCESS

Please send a cover letter, resume, and contact information for three references to jobs@davisstreet.org with “Database and Donor Services Associate” in the subject line.


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