Gift/Data Entry Administrator

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The San Diego Foundation is seeking a dynamic, experienced, detail-oriented administrator to ensure the accurate and timely processing of gifts received as well as other projects to support the organization.


Job posting details are below. For more information about The San Diego Foundation, please see our website: sdfoundation.org

Essential duties and principal responsibilities include but are not limited to:

Coordinating and providing the daily flow of gift processing:

  • Process all gifts received by the Foundation, including cash, checks, stocks, wires, online, credit cards (including monthly recurring), and EFT.
  • Work with Development and Donor Services colleagues to obtain coding for each gift.
  • Utilize RaisersEdge (RE) for all gift processing while maintaining strong data integrity and following program techniques and procedures. This can include establishing and maintaining accurate key constituent contact information in several databases.
  • Support the creation, maintenance and improvement of gift systems and back-end workflows.
  • Communicate gift information with various members of the Executive Team, Leadership Team, and other Development colleagues.
  • Direct customer service by answering calls and responding to email inquiries.
  • Prepare acknowledgement letters and receipts for all gifts.
  • Stay adept and up to date with CRM and database software (Blackbaud Suite that includes RaisersEdge, FinancialEdge, GrantedEdge, Spectrum) and the capabilities of each.

Other duties including, but not limited to:

  • Create and run queries in the database software for special reporting.
  • Provide support and expertise to establish and maintain standards of input.
  • Research projects.
  • Assist with the annual audit.

Provide occasional front desk telephone and in-person reception backup.

Internal Contacts:

  • Employees
  • Board members
  • Affiliate members
  • Committee members

External Contacts:

  • Donors
  • Nonprofit organizations
  • Foundation visitors
  • General public

We are looking for:

  • Three years to five years of administrative and/or customer service experience in a professional office environment; nonprofit experience preferred, but not required.
  • Demonstrated track record in developing and utilizing administrative organizational systems with attention to detail, accuracy, timeliness, and record keeping.
  • Professional, appearance, attitude, and demeanor to appropriately represent the organization with both internal and external customers.
  • Ability to work independently and successfully prioritize work and meet deadlines.
  • Regularly takes the initiative to recognize problems, and clearly explain potential solutions.
  • Highly dependable team player with a positive and enthusiastic attitude.
  • Strong interpersonal, verbal, and written communication skills.
  • Advanced knowledge and expert proficiency with computer software applications to include MS Windows, Outlook, Word, Excel, PowerPoint, Adobe Reader and Acrobat.
  • Strong aptitude and experience with database applications, data entry and report generation preferably with Blackbaud (RaisersEdge, FinancialEdge, and GrantedEdge).
  • Demonstrated ability to utilize technology in process improvements.
  • Experience working with office equipment.
  • Ability to be flexible and open to change with successful experience working in a fast-paced environment.

EDUCATION

  • Associate or bachelor’s degree or comparable experience required.

LANGUAGE SKILLS

  • Must be able to read, write and speak English fluently.

JUDGMENT/REASONING ABILITY

  • Use of good judgment and own initiative.
  • Logical thought process.

PHYSICAL DEMANDS

  • Ability to lift 20 lbs.
  • Able to sit at a desk and view a computer screen for long periods of time.
  • Able to type on a computer keyboard.
  • Able to speak into and use a telephone for long periods of time.
  • Ability to bend and stoop.

WORK ENVIRONMENT

  • Non-smoking, professional office environment
  • Fast paced working with multi-level distractions

The San Diego Foundation offers an excellent work environment, benefits package, and competitive compensation.

Please apply at jobs@sdfoundation.org and please place Gift/Data Entry Administrator in the subject line. Please attach your resume and cover letter.

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