Development Coordinator (RE person) in Long Beach, CA

Molly Ann Woods

Summary: The Development Coordinator will assist with the day-to-day operations of Mental Health America of Los Angeles' Development/Communications Department and perform key coordination responsibilities related to MHALA’s Board of Directors and the President/CEO. The Development Coordinator will lead the volunteer program.

 

Essential Duties and Responsibilities:  This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director.  Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The Agency will consider individuals with a criminal history.

 

Database Management:

• Update and maintain accurate donor gift processing, scanning documents to donors’ records and adding individual, corporate and foundation contact information in donor databases (Raiser’s Edge)

• Standardize, rationalize, and ensure donor database health

• Pull reports and support monthly, quarterly and annual benchmarking

• Create and manage database queries (and integrate with crystal reports)

• Type and organize contact report information

• Compile and prepare a variety of special reports including reports that are sensitive and/or confidential in nature

• Interface with the Accounting Department to properly route donations and reconcile each month’s donations in RE align with accounting donation records

 

Donor Relations:

• Efficiently and accurately administer gift processing donations

• Handle demanding tasks and assignments that may be sensitive and/or confidential

• Review and respond promptly, accurately and cordially to email inquiries

• Compose, type, and proofread general correspondence, generate donor acknowledgment letters, and other development documents, using correct grammar, spelling and punctuation

• Assist with guest registration, check-in, and payment collection during special events.  Help to coordinate live and silent auction item acquisition and distribution following auctions.  Work with special board, staff, and community committees related to special events

• Coordinate mailings with outside vendors for programs and development events

• Prepare individualized donor presentations

• Prepare donor and media kits on the agency and its programs

Administrative Support to MHALA’s Board of Directors:

• Manage the Board of Directors meetings, retreats and special events including scheduling meetings; facilitate room set up and menu planning with meeting venue; preparing agendas, resolutions (including background information on the resolution), chair’s notes and other pre-meeting materials and handouts; take minutes at Board and Committee meetings and submit written minutes to President/CEO within two weeks of meeting for approval

• Prepare and manage Board of Directors roster, attendance and orientation for new Board Members

• Coordinate with affiliated organizations to prepare and present any resolutions or requests needed from MHALA’s Board of Directors

• Work with Chief Development and Communications Officer on any fundraising issues involving the Board of Directors as requested

• Work with the President/CEO & Chief Financial Officer to prepare reports and information for the Board as requested

• Work with the President/CEO in preparation of Board-related communications as needed and manage other Board activities as requested by the CEO

• Assist with coordination and note taking for specific agency task force meetings

Communications:

• Assist with proofing and review of all agency materials, including collateral and advertising

• Provide backup support for website maintenance and eblast set-up and scheduling

• Assist with photo, video and advertising and coordination

• Help with social media scheduling

 

Volunteer Program:

• Responsible for execution of the Agency’s volunteer program

• Enhance, lead and recruit for entire volunteer program

• Ensure compliance of the program in collaboration with Human Resources; develop and execute appropriate procedures that meet compliance with local laws and standard operating procedures in all functional areas

• Prepare and monitor volunteer program budget as needed or as requested

• Manage and direct volunteers for agency projects

• Manage, organize and process volunteer data

• Utilize volunteer support for gift-in-kind donations

 

Development/Administration Logistics:

• Ensure that all tasks are completed in a timely professional manner with minimal supervision

• Work with vendors and Accounts Payable

• Manage and reconcile department’s budget and purchase orders

• Regularly create agenda and minutes for meetings as needed

• Assist in prospect research

• Attend meetings (internal and external), as requested to take notes and support the President/CEO and/or the Dev/Com department participation and post-meeting follow through

• Organize meetings, conferences, and calls with both internal and external partners

• Create and manage office donor files

• Logistical and coordination support to the President/CEO & Dev/Com department

• Assist in preparing agency Annual/Impact Reports

• Work with department marketing and communications staff to support bi-monthly newsletter for MHALA’s constituents, staff, donors and prospects

• Work on occasional evenings and/or weekends is required

• Other duties as assigned

 

Position requirements:

• Minimum of 4 years of experience in an office setting managing donor databases, executives scheduling, communication and support

• Excellent written and verbal communication skills

• Excellent organizational, critical thinking and problem solving skills

• Must have attention to detail

• Great customer service skills and ability to maintain a consistent, high level of service

• Must have ability to multi-task, manage multiple projects and establish priorities without losing productivity

• Internet research abilities

• Maintain a professional appearance and demeanor at all times

• Must function well in a team-oriented approach to member services

• Proficient in computer applications including Raiser’s Edge, Microsoft Word, Excel, Power Point and Outlook

• Accurate typing at 25-35 wpm

• Good working knowledge of all basic office machines, including standard telephone switchboards, photocopiers, fax machines, postage meters, PC’s, scanners, printers etc.

Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHALA liability insurance are conditions of employment

Flexible work schedule including evenings, weekends and holidays

TB clearance and annual retesting are conditions of employment

Go to mhala.org to apply