Donor Database Coordinator in Torrance, California

Leigh Ellis

Donor Database Coordinator in Torrance, California
Providence Health & Services


(send resume and cover letter to CADonorDataUpdates@providence.org)

Providence is calling a Donor Database Coordinator (Full time/Day shift) to Providence California Regional Services in Torrance, CA.
We are seeking a Donor Database Coordinator under the direction of the Manager of Philanthropic Systems for the Providence Foundations in Southern California Region, the Donor Database Coordinator will be responsible for maintaining donor database systems, including such items as gift entry, historical giving and donor acknowledgements for the California Region Foundations, including Los Angeles, Orange County and High Desert. Address staff inquiries regarding contributions by applying independent judgment and conflict resolution skills. Perform administrative and fundraising duties including queries, exports and reports as needed in support of the Foundation's goals and objectives.
In this position you will:

• Demonstrate Providence St. Joseph Health Core Values of Compassion, Dignity, Justice, Excellence, and Integrity to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties
• Maintain donor database software systems and giving history files for Providence Foundations, Southern California
• Accurately and timely processes and record donor statistical information and gifts according to established donor gift policies and procedures, and maintain confidentiality of this information as appropriate. Add new constituent records to the database as needed, analyze information and populates all appropriate data fields where information is available
• Generate gift receipts, acknowledgement letters, honor/memorial letters and pledge reminders to donors based on standard form through database mail functions. Obtain appropriate signature on all correspondence, and proofread updated merged data prior to submitting to local Foundation ministries for mailing
• Ensure gifts are entered according to donor designation. Assist with donor communications by pro-actively reaching out to Foundation caregivers for clarification on gift intentions, gift amounts and donor inquiries
• Provide support to the fund-raising staff and their programs. Responsibilities include generating fund-raising reports as needed including campaign progress reports and cash and pledge reports. Generate reports and materials needed for the financial statements, annual audit as needed and provides monthly reconciliation report to Finance
• Under the direction of a manager, participate in the development and maintenance of gift processing standard operating procedures
• Assist in regular database maintenance duties such as removing duplicate entries and making corrections based on direction from a manager
• Process address changes and returned receipts, and coordinate necessary updates as appropriate
• Maintain organized giving history files
• Coordinate temporary data entry clerks and volunteers
• Maintain established departmental policies and procedures, objectives, improving organization performance program and safety standards
• Perform other duties as assigned or requested
  Qualifications:
  Required qualifications for this position include:
• H.S. Diploma or GED or equivalent educ/experience
  Preferred qualifications for this position include:
• Bachelor's Degree
• Previous Raiser’s Edge or Blackbaud CRM experience
  About the hospital you will serve.
  Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs. Hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.
  We offer a full comprehensive range of benefits - see our website for details
  http://www.providenceiscalling.jobs/rewards-benefits/
  Our Mission
  As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
  About Us
  Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
  Schedule: Full-time
  Shift: Day
  Job Category: Foundation
  Location: California-Torrance
  Req ID: 249154