We are currently researching a solution to assist Fundraisers on the Go. Our objective is to deliver a solution that would assist fundraisers while in the field. We’re at a point in the R&D cycle where we could benefit from customer input, and are looking to speak with Fundraisers. In these 60-minute WebEx sessions,…
We are currently researching a solution to assist Event Managers who to check-in registrants, accept payments and donations at the day of an event. We’re at a point in the R&D cycle where we could benefit from customer input, and are looking to speak with individuals responsible for Special Events in Blackbaud CRM. In…
Blackbaud plans to add the Credit Card Updater service to Blackbaud CRM in 2015. This service will ensure donor credit card information stays up to date in Blackbaud CRM, reducing lost revenue and saving hours of research, phone calls, and data entry. Credit Card Updater will be made available through Blackbaud Merchant…
We are interested in speaking with you about your ideas for Events. Please sign up for a time to chat with the team. Topics could include: Event invitations Improvements to Events that use designations Auction integration Volunteer Management Day of Event mobile payments Benefit Management
We want to have a general discussion about your organization’s Data, Reporting and Analytics practices and challenges. These talks help inform Blackbaud CRM's roadmap in this area, so that we're solving the most impactful problems. To participate, sign up here.
We're ramping up Discovery on CRM Mobile. If you want to provide feedback on our prototyped solutions for Mobile Event Check-in, or have input on CRM Mobile’s future direction more broadly, sign up here. Related Links: -CRM Mobile Guide -CRM Mobile 3.0 Enhancements
We are focused on understanding clients’ current efforts and challenges in managing database growth on Blackbaud CRM, and getting prototype feedback for an admin-facing dashboard utility. Target users are client admins (DBAs). To participate, sign up here. Here's a sneak preview of the prototype: Sidenote: We held a Skype…
For the upcoming 4.0 release, we're in process of building a Constituent Query View sourced from Blackbaud Data Warehouse (BBDW). The initial goal is a simpler and faster query experience, while still having enough fields to run segmentation for a marketing effort. One of our rockstar engineers, Ron Frum, did an initial…
OData For the upcoming 4.0 release, we’ve built a secure, http-based method to access Blackbaud CRM data in 3rd party reporting and analytic tools like Excel and Tableau. It's built on OData, a standardized protocol for creating and consuming data APIs, and we demoed it at the most recent Blackbaud CRM Quarterly Roadmap…
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