I read the first task under forums (I'm only on one monitor as I do this-not my norm) and selected my product and looked all over to add a topic - had to go back to the instructions and see I needed to move to the discussions tab. Not a big deal - I'll know for next time - but as I'm looking for issues I was so excited…
I was wondering how other nonprofits handle credit cards for live auctions at events. In an ideal world, I would love to capture and pre-authorize our attendees credit card prior to our event that way we can elimante the check-in lines for the people who have pre-registered via convio. Unfortunately since BlackBaud does…
I was instructed to create an internal donation form to use when I wanted to manually process credit card gifts. Can we have two donation forms published under one campaign? We have a general fundraising campaign which already has a online donation form published. Or do I set up another campaign? Thanks for your help!
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I created a picklist for county but I'm unable to make it dependent on city or state field. Any suggestion on how to do this?
We hope you'll take a moment to watch this welcome and tutorial video for the Luminate Community. While it doesn't dive into all of the functionality, we think this will give you a head start in understanding the design and functionality and make getting started and familiar with the Luminate Community a lot easier. Video…
I would like to know if it is possible to upload all the images saved in the Image Library back into my computer?
How do I receive profile updates for ONLY those constituents opting out of email within a certain date range?
With all the recent credit card security scares, what have you found to be the best practice on assuring constituents that their gifts are secure? Do you have some sample language you could share for appeals, e-mails . . .etc.? Thank you ~ Katie Givens
Why is the CVV Code required when updating a Sustaining Gift? Is this a newer feature? Any assistance greatly appreciated? Thank you, Dana
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