We have been tasked with finding a way to reconcile the credit card transactions processed on Luminate with the amounts deposited in our organization's bank account, but we're finding it to be very difficult. While the batches are marked as settled during the overnight following the transaction date, the funds aren't being…
I have copied a Donation Form I created last year for donations to our summer camp. I have cahnges some of the donation levels and also want to change the photo but can't find a way to do this? Canyou help?
We are looking to gather information from our Website users to see how they use our Website and if our Website is meeting their needs. I was wondering if anyone else has done this and could show me some examples of the questions that were asked. We are looking to pepper the surveys throughout the Website (i.e. on the…
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A number of our 'hard bounces' are really good addresses. How do I reset them as a group to make them usable addresses again?
I would like to see convio create some code that would allow me to share individual articles from my email on facebook, twitter, and google plus. Ideally this would be automated so I don't have to create new links for every article.
I have an excel spreadsheet of a couple hundred constituents to add to our e-mail file. Can you tell me how I can do this? Thank you!!
We're looking at switching merchant service providers. Does anyone know what gateway Convio uses to process credit cards.
I would like to update the November (Thanksgiving) eCard that was created for us by Convio for use in February (Valentine's Day) eCard. How can I change the background from the "fall" graphic to a valentine's graphic?
I'm working on the Mobile Donation Form Guide and noticed it has a field for an Initial Recurring Thank You and Subequent Recurring Thank You email but I don't see on the Guide the option for the donor to set up a recurring gift. Am I missing something?
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