I'm trying to analyze how effective our e-mails are when it comes to fundraising: i.e., how many tickets were bought by e-mail recipients and hence how much was raised by the e-mail. I feel like there is probably an easy report that I could pull for this info, but to date, I haven't been able to find it. Has anyone else?
We received this question from an affiliate: "A constituent emailed me who attempted to make a gift but failed. Is there a report I can run in Convio that will show the attempted transaction and why it failed?" Yes, you can run a declined transaction report using the Report Writer function. Here’s how: 1) From Data…
We received this question to conviohelp@ppfa.org: "We have a live event page that is giving a processing error after you submit payment info. Can you please look into this?"
We received the following question: "Can we accept a donation from another country? If yes, how should the donor enter their address info?"
We currently set a donation notification for online gift at a certain amount. The notification is going to a person leaving the organization so I need to change the recipients. However, I don't know where to make such change. Would you please provide some guidance?
I am setting up a fundraising appeal and wish to test two different messages. I understand I can do this by using A/B testing. I will create the two separate messages and send each to 50% of my group. To track the success of the two email versions, I will set up two identical donation forms under this campaign for use with…
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