Working with local affiliates to train new staff on email. Should they be using optimized email stationery?
First, you will need to pull a report on openers of your email. This report is called the "Email Campaign Message Open Report" and will provide: * First and last name of each constituent who received and opened the email message * Email address of each constituent who received and opened the email message * Number of email…
What are some best practices around employee emails? As in, how should we treat constituents whose emails end in @pphp.org? Right now, we at PPHP just treat them as any other constituent - we don't specifically send them messages via Convio, nor do we specifically exclude them. Are there any recommendations related to…
We have a really long link in one of our emails, and we shortened it with a bitly link, so that it would show up nicely in Plaintext emails (since the long links don't always wrap to the window). However, when we send out a test email, the bitly link is “unpacked” to the full sized link. Is there any reason why this is…
Hi there, I'm so excited to be in the PP Convio Community finally! I'm working on creating a Welcome Email that will be set up to automatically launch to our new supporters as they join our list. I found this helpful guide here: http://community.convio.com/t5/Luminate-Online/Is-this-possible/td-p/63466 and am planning to…
We'd like to e-mail our constituents with an "opt-in" e-mail that would easily allow them to opt-in to interests that we've created. Ideally, we'd like to embed a survey into an e-mail and it would be an easy 1-click process to add them to the interest groups. So, two questions: A. Is that possible? B. Is there a preferred…
I’m trying to find the steps to approve my c3 domain @ppoh.org with Yahoo and Google. I know we did this with our c4 email address, so everything we’ve ever sent used that email. How do I set it up?
Question that came through to conviohelp@ppfa.org: "We sent out an email about a rally that we are holding. I want to forward that initial rally email today to our full list again. How do I remove the people who opened, clicked the links, or signed up for the event?"
From our friends in Southeast: "I am looking for some guidance re: best practices on campaigns. I am trying to keep things fairly clean and compact, especially now that we have additional staff. I've started archiving old campaigns and I am hoping for something to keep it tidy moving forward. Any guidance? My question is…
"After receiving the Weekly Messaging Update from the DFSE team, I requested that the national office opt all state residents of North Dakota out of the national email message. We had an important local message going out that day and did not want duplicative messages to our list. I was startled, then, to receive the…
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