Hi all! You may have heard about Luminate Beta, which is the rollout of a new and improved Luminate Online. We are inviting current customers to a free, private event in our DC office to show you an exclusive look at the new features - some of which are here, and some of which are on the way. We'd like to make sure all of…
World Wildlife Fund (WWF), seeks a Senior Specialist, Online Marketing at our DC office. Plans and leads projects for the Development Department in the areas of online and mobile marketing and engagement, with an emphasis on email and the web. View job description and requirements >
Hi all - there was overwhelming consensus at the meeting yesterday that it would be great to have the next meeting be more technically focused. Specifically, to have a Luminate Online technical expert log into the tool to show everyone how to do certain things (along the lines of how Mike Lewis from TNC showed us how to…
Hi all - I had high hopes of using a different tool for RSVP, but here is the RSVP for tomorrow's meeting. The topic is Email Welcome Series, and I didn't get any volunteers or respondents to present. I'm wondering if the topic doesn't resonate, or if everyone is fairly busy? Are folks planning to come? I can facilitate a…
Our next meeting is May 11, 2016 and we'd like to discuss Email Welcome Series and Recurring Deliveries. We have an overview that Blackbaud will present, but to really make this meeting great, we need YOU to volunteer to present about your awesome welcome series, or any other triggered recurring delivery you have going on…
Hello all - here are the slides (PDF) from yesterday's meeting about Donation Form Optimization Best Practices. I updated the visuals for the National Trust for Historic Preservation's use of dynamic content for giving levels. (Sorry we had the old version there!) You should check out the donation form itself; it's really…
Hello all! The next meeting will be on March 9, 2016 from 9:30am-11:30am on Donation Form Optimization! Mark your calendars. The Nature Conservancy will present on their use of dynamic ask strings and conditional content. As well, Blackbaud will present an introductory segment on donation form optimization. With time…
Hi all - we are going to cancel the January 2016 DC Luminate Users Group meeting. I hope everyone had a successful year-end fundraising cycle! If you're interested in advocacy, or if you have colleagues who are interested, though, please attend a meeting via WebEx on Thursday from 11:30am - 1:30pm of the Advocacy Users…
Hi there - This came up in the meeting today so I thought I would post it in the group so everyone could see the answer... Question: In the Message Open Summary by Device Report that came out in the most recent release what is the "other" category in the report? Answer: "Other" is anything that doesn't fall into the…
RSVP today! https://www.eventbrite.com/e/dc-users-group-luminate-online-eoy-fundraising-roundtable-tickets-19407753112 Please join us for the DC Luminate Online Users Group for an End of Year Fundraising Roundtable Discussion. Kelley Hohl from Blackbaud will present on trends and examples from last year and will faciliate…
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