The Blackbaud Outcomes Grantee Portal (https://portal.blackbaud.outcomes.com) will be unavailable for about 10 minutes on the night of April 4th, 2018, between 10:00 PM and 12:00 AM ET for system maintenance. During this time, the Blackbaud ID service will be unavailable for applicants and grantees attempting to start new…
7/12/2017 at 11:04 AM EST: Service is restored to Blackbaud ID for Outcomes Grantee Portal users. 7/12/2017 at approx. 10:45 AM EST: Outcomes Grantee Portal users may have experienced a brief period of service interruption logging into online applications forms or the grantee portal at…
System status is currently normal for the grantee portal for all customers. Update Mar 3 2017, 7:55 PM: Earlier today, some customers in GIFTS, GIFTS Alta, and GIFTS Online reported issues with "Considering" online applications from the grantee portal, beginning at about 5:00 PM EST. We investigated the issue, found that…
Customers in GIFTS, GIFTS Alta, and GIFTS Online are currently reporting issues with "Considering" online applications from the grantee portal, beginning at about 5:00 PM EST. We are currently investigating the issue and will update here when it is resolved. These issues are not affecting applicants in the grantee portal,…
UPDATE February 11th, 2:15 PM EST: Today's scheduled maintenance period is completed and all functionality is now available again, including the online applications portal for GIFTS, GIFTS Alta, and GIFTS Online is now available once again, as well as retrieving submitted applications. Original message: The online…
The online applications portal will be unavailable for all applicants between 8:00 AM EST and 8:00 PM EST on Saturday, February 11th, 2017. During this time we will be performing behind-the-scenes maintenance updates in an effort to continue to improve the reliability and perforamance of the portal. This maintenance period…
CenturyLink Network Connectivity Issues 1:41p.m. ET (12/12/2016): We have received a report from CenturyLink with the all clear, service has been returned to normal. 1:34 p.m. ET (12/12/2016): We have received a report from CenturyLink, which is our network provider, that they have experienced a system-wide issue. You…
4:34 p.m. ET (12/08/16): we've received reports from CenturyLink that the issue has been resolved. We'll continue to monitor the situation and update if anything changes. 3:13 p.m. ET (12/08/16): We have received a report from CenturyLink, which is our network provider, that they have experienced a system-wide issue. You…
[20 June 2016 11am ET] Update : We have added monitoring services across all of our applications to help us monitor load balancing on all servers. This will give us the ability to look at past trends on high level days and predict future spikes in activity. [3 June 2016 12pm ET] Update (Resolved): IGAM, Online Application…
IGAM, Online Applications is Functioning Normally for Applicants; Slowness Reported on Retrieval Slowness in accessing IGAM, Online Applications was reported at around 4am ET this morning. The team restored service to normal and no additional cases were reported. We will continue to monitor access throughout the day and…
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