Promotion Code in Participation Type

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Hi Everyone,


Wondering if anyone else had this problem, and if so, what did you do about it?


We have a TeamRaiser event setup where we need to be able to restrict participants to only certain people.  I went through the steps while adding a participation type and put in the Promotion Code.  I activated the participation type, etc, etc.


When I go to the user end of the site, and I select to register, the participation type doesn't show up.  If I go back in to edit the participation type and remove the promotion code, and save, etc., it will appear on the user end.


What am I missing here?  Have any of you experienced this?
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  • Hi Cheryl, 


    The "Promo Codes" work differently in Luminate than "Discount Codes". Where Discount Codes allow the constituent to enter a code to receive $5 off or 50% off, for example... the Promo Codes will HIDE the registration option from the general public unless they come in through a link that has that promo code added to the end (for example &s_promoCode=SPONSOR). So often times, the splash or landing page will have a unique button option for Sponsors or whoever... that will "unhide" the special Participation Type since that button/link will have that bit of code added to the end of the link to activate the promo code and reveal the hidden type. 


    I hope that helps explain how Promo Codes work. There is also a way to add a Promo Code field to the page (I believe with the E95 tag).. so that folks can type it into a field to make it active, rather than having to come in through a special link.


    Thanks, 


    - Jon


     --

    Jon Reich * Partner * Cathexis Partners * jon@cathexispartners.com * p.605.377.8147

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