Annual Report Data Pull
I am having trouble pulling the correct list that I need to produce our donor list for our FY14 Annual Report. I am fine with the query, as I put in the date range, the gift type, and appeal description. For the output, I have the following information requested:
Constituent ID
Primary Addressee
Last Name
Title 1
First Name
Name
Gift Date
Gif Type
Gift Amount
Total Amount of Gifts_1
>Gift date between 7/1/13 and 6/30/14 AND Gift Type not one of (MG Pay-Cash, Gift-in-kind, etc) AND Gift Amount not blank
Assigned Appeal Category
Fund Category
Gift Reference
Primary Salutation
Spouse Title 1
Spouse First Name
Spouse Name
In the end, I would like to see, for example, the donor name (we are listing them as 'Jim and Mary Brown', not Mr. and Mrs. Jim Brown, etc. which is why I am pulling spouse names), each gift they made in FY 14 (specific to my appeals), and their total gift amount (which will decipher what category they'll appear in in the annual report).
As of now, I am getting thousands of dupes in my results. I tried walking through an export process in RE with a team member, but I am completely unfamiliar with that process and I am hoping that I can find what I need by running a query and exporting it to excel without having to manually de-dupe or manipulate too much because there is too much room for error.
Comments
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Are you using a constituent query or a gift query?
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Karen asked as there's a major difference in what pulls with each type of query. With a gift query it will pull every gift. With a constituent query you will get dup due to pulling one-to-many fields (a field that can have more than one entry like phone, address, gift...)
Do you have an addressee type that pulls both of the spouses names? Ex Jim & Mary Brown. If not, consider adding that and any other needed addressee/salutation formats to your records. So, so, so much easier than having to manually combine/edit to get both names in a listing. Would well be worth time to create. (We have an addressee type of "Recognition - Annual Campaign" and have it pull in the informatl "Jim & Mary Brown" format so I just need to export that for the listing.
Second, don't let Export function scare you off. A constituent export will get you the list you need with each record listed once. Once you grasp how to use it, you'll find it so much easier than cleaning up queries.
Use your query to group together the records of donors for your fiscal year. Use that query in Export and there choose to output all the fields you want like fund category, gift ref, spouse title, spouse name.... There's a neat little icon at top that you can preview the first 15 records and see if you have all the fields you need. Most of the output selection is very similar to that in query.
Looking at your fields, it seems like you have several unnecessary fields that are basically pulling same info: primary addressee, last name, title, first name, name, primary salutation. If there's a reason for needing all, fine but seems like clutter to me.0 -
When we run our listing for our annual report, we also run into these two challenges:
- Soft credits - You may need to export out both hard and soft-credit gifts to make sure you haven't missed anything
- You'll probably get both spouses in your list - make sure to export out the spouse constituent ID so you can find the married couples. And if you have a recognition name it would probably be the same on both records (Mary Smith and John Jones) so you can find these types of dupes fairly easily.
- Organizations and donors - If donor has given gift through their organization the gift is hard-credited to the organization and soft-credited to the individual. Do you want to list the gift in the report under the organization and/or the individual donor's name?
- Anonymous - either individual gifts are marked anonymous or donors are marked fully anonymous
- If the gift was anonymous, does the donor want to be listed in the report?
- If the donor is anonymous, here's where your 'recognition name' can be helpful because you can enter that as 'Anonymous' on their record.
0 - Soft credits - You may need to export out both hard and soft-credit gifts to make sure you haven't missed anything
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If you have the donor categories (your giving levels) already established that you will use in the donor report, then an easier way to pull this information is to run a Donor Category Report based on the query you created., or you can create a new query, which will filter out certain gifts that you may not want to include when determining that donor's cumulative giving for the year.
You can set up the donor category table in configuration before you run the report. By running this report, the system will automatically place the donor in the correct category based on the donor category table you create in configuration. EXample:
$100-499 Friend
$500-$999 Advocate
$1,000-2499 Partner
$2500-$4999 Senior Partner
You can tell the system to create an output query when you run the report, which will keep the listing in category order.
If you want more step by step detail, I would be happy to walk you through it over the phone. If you would like me to call you, send me a message with your phone number.
Cathy Johnson
Nemours Fund For Children's Health
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Nicely expained JoAnn!
I export my annual report lists using a Microsoft Word Merge File format. I have a query with an ask operator for the total gift amount so I can run each giving level separately. I export our primary addressee and that's all that I need for my list. For the major donor lists I also export the total gift amount as a reference and then delete it before I hand the lists over to be proofed before going to the printer.0 -
Gina Gerhard:
When we run our listing for our annual report, we also run into these two challenges:- Soft credits - You may need to export out both hard and soft-credit gifts to make sure you haven't missed anything
- You'll probably get both spouses in your list - make sure to export out the spouse constituent ID so you can find the married couples. And if you have a recognition name it would probably be the same on both records (Mary Smith and John Jones) so you can find these types of dupes fairly easily.
- Organizations and donors - If donor has given gift through their organization the gift is hard-credited to the organization and soft-credited to the individual. Do you want to list the gift in the report under the organization and/or the individual donor's name?
- Anonymous - either individual gifts are marked anonymous or donors are marked fully anonymous
- If the gift was anonymous, does the donor want to be listed in the report?
- If the donor is anonymous, here's where your 'recognition name' can be helpful because you can enter that as 'Anonymous' on their record.
You should consider soft credits in the query. If you use a constituent query and export you don't need to pull out spouses separately. You pull them out as one household and as long as you've considered the soft credits in the query you will get their total giving amount.0 - Soft credits - You may need to export out both hard and soft-credit gifts to make sure you haven't missed anything
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Karen Stuhlfeier:
Are you using a constituent query or a gift query?
Constituent, Joann.0 -
Gina Gerhard:
When we run our listing for our annual report, we also run into these two challenges:- Soft credits - You may need to export out both hard and soft-credit gifts to make sure you haven't missed anything
- You'll probably get both spouses in your list - make sure to export out the spouse constituent ID so you can find the married couples. And if you have a recognition name it would probably be the same on both records (Mary Smith and John Jones) so you can find these types of dupes fairly easily.
- Organizations and donors - If donor has given gift through their organization the gift is hard-credited to the organization and soft-credited to the individual. Do you want to list the gift in the report under the organization and/or the individual donor's name?
- Anonymous - either individual gifts are marked anonymous or donors are marked fully anonymous
- If the gift was anonymous, does the donor want to be listed in the report?
- If the donor is anonymous, here's where your 'recognition name' can be helpful because you can enter that as 'Anonymous' on their record.
In RE to soft credits - how do you handle those for your org? This is a challenge that i face not only when i create the AR, but also when creating the mailing as well. I havent found a solution that isnt full of human error.0 - Soft credits - You may need to export out both hard and soft-credit gifts to make sure you haven't missed anything
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You really need to do this through export. There are so many filtering and output options in Export that are really not available in a useable way through Query alone. I used to try to operate in Query myself, back when I was first learning the ropes. Believe me, you can save yourself so much spreadsheet cleanup in the final product if you just experiment around a bit with the Exports. See if someone at BB can walk you through it, or see if thee is an existing Export that you can just tweak.0
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It sounds like you do not have an Addressee/Salutation field that is set up for Annual Report/Publication, otherwise you would already have a field for output that was formatted for this process. So that is gonna take some work in itself.
I would be utilizing the Analytical Reports --> Donor Category Report for Annual Report lists. You can pull them either by gift level (which you customize for your Org) or Alpha, whichever is appropriate. You can include soft credits or not, you can filter on campaign, funds and appeals, and if it is pledge and cash/stock and/or pledge payments. The only time you get duplicate lines is when you include soft credits, but they are flagged so you can see them and de-dupe where necessary (if a couple is listed twice as opposed to a person/couple and a foundation or mg company).
I export the Donor Category report into Excel and clean it up, then convert it to Text doc and then paste into Word and do a little tidying up that does not transfer over in the conversion. It's ready to go to the layout folks for Annual Report. Been using this system for 9 years and it works quite well. One key piece of advice, if you do not have an AR/Publication Name set up in Addressee/Salutation, then do that. It is invaluable throughout the year, not just during Annual Report time. :-). Happy to answer more questions if you have them.0 -
Your query sounds accurate, but you'll need to use the export feature to de-dupe the results. You can use the same fields you have in the query output in the export output.0
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I've inherited this Database only this year and the AR was always done through export. We use an attribute for donor recognition - but i am looking at this report you mentioned and it is a thing of beauty. I wish this could work for us. Maybe at some point...
thanks for the feedback.0 -
Cathy Johnson:
If you have the donor categories (your giving levels) already established that you will use in the donor report, then an easier way to pull this information is to run a Donor Category Report based on the query you created., or you can create a new query, which will filter out certain gifts that you may not want to include when determining that donor's cumulative giving for the year.
You can set up the donor category table in configuration before you run the report. By running this report, the system will automatically place the donor in the correct category based on the donor category table you create in configuration. EXample:
$100-499 Friend
$500-$999 Advocate
$1,000-2499 Partner
$2500-$4999 Senior Partner
You can tell the system to create an output query when you run the report, which will keep the listing in category order.
If you want more step by step detail, I would be happy to walk you through it over the phone. If you would like me to call you, send me a message with your phone number.
Cathy Johnson
Nemours Fund For Children's Health
Jumping in late here, but I have two questions about the Donor Category Report for those who have experience running it. I like this solution and want to try it next year. I have some spare time, so I'm doing a few test-runs using the same date range that we used for our Annual Report this year just to see how close this report comes to what we listed. It's pretty close!
I'm coming across two issues:
1. Filters and Inclusion of Gifts: I seem to come up with a handful of missing records in each category, and in a few cases, this report is ranking donors in different categories than we'd come up with ourselves (I know we manually moved a couple of them so this is not the biggest concern for me). We have one organization in particular that is ripe for troubleshooting because they have only ever given us one gift, and that lone gift was enough to put them in our top rank. The only Filter I am using is Campaign, and this gift was coded with one of the Campaigns we're including already. It's not being excluded by gift type (it was Cash), the Gift date falls within the defined range, the donor does not wish to remain Anonymous, we're including all Inactive/Deceased/No Valid Addresses, so it's not that; I am not sure at all what gives, but it's just not showing up in the results. Maybe my brain is just tired, but I don't know what else to check.
Got it. Nevermind!
2. Organization Names: It always bugged me that Organization records don't have anything analagous to Addressee/Salutation, because even Organizations sometimes want to be recognized by names other than what we have in RE:. I've heard of using Attributes as a surrogate field to hold alternative recognition names for Organizations, but I don't know if that will work in this case. Does using this report force us into accepting the default Organization name for display? This is how it looks when I peer into Name Formats > Constituents > Organizations on the Format tab. I'd hate to use this report to save myself time, but end up having to manually fix a bunch of names, so I'd prefer to pre-emptively edit Organization names for this wherever possible.
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I have always tried to have the Organization Name be what is used in the AR, but you are correct that there are a handful of orgs that may require something else be listed. There have never been so many that I cannot just pluck them out of the exports and replace the subsitition. Though another possible alternative would be to put the AR Name in the Org Name field - and then put the Org Name in Alias so that it can still be found in a search.0
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We created a notepad on organization records named 'Annual Report Listing' so we can put in the alternate name format and any additional notes. We then export this out during the annual report process to find these 'exceptions'.
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Gina Gerhard:
We created a notepad on organization records named 'Annual Report Listing' so we can put in the alternate name format and any additional notes. We then export this out during the annual report process to find these 'exceptions'.
Very cool! I rarely think to use notepads this way simply because they don't really work like most fields and I forget that they can be pulled the same way in an Export.
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I use a Constituent Attribute of "Donor Listing" on every record. For individuals, it defaults to our Home Addressee (Dr. & Mrs. Robert C. Hernandez) and for organizations, it defaults to the Org Name. Whenever entering a new Constituent, you select, copy, and paste either the Salutation or the Org Name into the Attribute Description (and add the current date).
But, as it's a text Attribute, it can be edited however necessary. In the Attribute's Comment Field, I try to always indicate where the info came from (and if it's a long explanation, the Comment will be "see ConstNote" and there is a Constituent Notepad Type of "Addressee/Salutation/DonorListing" to contain that data). We have several donors who regularly change how they want their names listed, so the Note also allows us to keep track of when and how we were instructed to change the listing. That's come in handy before.
In the Comments, I will include prefixes of "REMOVE" for something that for whatever reason is not to be listed, ever, or "REVIEW" for something that needs to be reviewed before publication (like when one of the donors has passed, we use a footnoted indicator for that in that year but remove it and just list the surviving spouse in subsequent years).
At a former org, we used an Addressee/Salutation. However, that means that if the wife is in the database, gives a gift, and wants her name listed as "Jane Doe", then later someone discovers her husband's name is John and adds that to RE, the Salutation automatically updates to Jane & John Doe...and that may not be what the donor (Jane) wants.
We also print the Donor Listing in the receipt portion of every acknowledgement letter (with an email and a phone number to contact the Development Office and make any changes) and also on reply cards/forms that we send out with appeal letters. (We pre-fill as much information as possible...with the idea that reviewing and possibly editing information is easier and more likely to happen than filling in everything every time...plus it makes the reply card very customized which can only help in getting a higher rate of response.)0 -
Interesting way to use attribute.
Just to note, when using add/sal for Donor Listing and adding spouse John to record. Listing will only change if you have used an add/sal format that includes both names if available. If add/sal selected is just for the single constituent vs. a joint one, it will not change.
Do wish there was a less manual way to deal with listings when a spouse has passed.0 -
JoAnn Strommen:
Interesting way to use attribute.
Just to note, when using add/sal for Donor Listing and adding spouse John to record. Listing will only change if you have used an add/sal format that includes both names if available. If add/sal selected is just for the single constituent vs. a joint one, it will not change.
Do wish there was a less manual way to deal with listings when a spouse has passed.True, depending on how the Salutations are set up...and most of the time (wish it were all of the time) anyone editing a record, especially an edit that might affect Salutations, should check that Tab before Saving and Closing the Record. But that doesn't always happen, and this way, it can't be easily changed without someone purposefully editing the text.
The biggest reason, for me, when selecting Attribute over Salutation is that Org Records don't have a Salutation, and this way, it's one field to pull for all records.
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