Adjust Pledge Write-off

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After two years of sending pledge reminders, we decided to write off a constituent's pledge.  We have now received payment toward that pledge. Is there a way to undo (adjust) the write off to reinstate the pledge so that the payment can be put toward the pledge?

Thanks for any and all help.

Marcia Reed

Donor Services Manager

721 Cliff Drive

Santa Barbara, CA 93109

reed@sbccfoundation.org

Phone: (805) 730-4405

Fax: (805) 965-3161


sbccfoundation.org

 
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Comments

  • You can delete the write-off.
    1. On the menu bar, select Gift, View Write-Offs.
    2. Highlight the appropriate write-off and select Delete.


    Eddye

  • You could delete the write-off. However, I think we would tend to just create a new cash gift for the payment because our accounting department would have already processed the write-off. Or we could create a new pledge with the remaining balance from the first pledge and apply the payment to the new pledge. I am not a fan of simply deleting transactions like that, as then we have issues with reconciliation with our finance department.
  • JoAnn Strommen
    JoAnn Strommen ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    I agree with Angie.  If pledge was two years old, hopefully the financial years inbetween have been closed and there shouldn't be changes made. If you are linked in anyway to accounting, applying it to the pledge makes it a payment to accounts receivable which no longer shows $ due after the right off.  That will or at least should mess with accounting if done that way.



    I also would just create new gift and make notes on both gift records as to the details.
  • We have done both of what everyone is suggesting, depending on the circumstances.  If it is either not a pledge on our accounting side of things, or is from this fiscal year, then we have just deleted the write-off.  Otherwise, we have taken it in as a cash gift after the fact, and just made sure is has the same exact coding as the pledge and pledge payments.
  • Depending on if you are integrated with Financial Edge, we normally delete the write-off, because we are not yet integrated.  Once we become integrated we will have to then also make ledger adjustiments and reinstate the pledge.
  • JoAnn Strommen
    JoAnn Strommen ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    To me it wouldn't have to be FE. If you're accounting / finance records are in any way recording what you enter in RE as pledges, it will require changes to a closed fiscal year.  And how you are recording cash gifts vs. pay-cash.
  • I agree that the easiest thing to do is just to delete the write-off BUT you can also make an adjustment to the original pledge and change the installment schedule. Open the original pledge and in the menu bar, select "Gift." From the drop down, select "Adjust." From here you have the opportunity to change virtually everything.
  • JoAnn Strommen
    JoAnn Strommen ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Yes, but again - this would be an adjustment to financial records that are 2 years old and hopefully closed and already audited.  I know our finance dept would not be happy if I made adjustments or deleted write offs that have an affect on closed financials.
  • Joanne, I think you are making two major assumptions here: first, that every organization's finance and philanthropy offices function the way your organization handles things and second, that the finance office is accessing these RE pledge records to begin with. 



    In our organization the fact that the pledge was written off two years prior would not matter to the finance office as they are not the ones who handle pledges nor their write offs. Our finance office is worried about cash gifts - deferred revenue, as in the case of multi-year pledges, is noted differently. It's not the way I've seen things done in previous places, and certainly has its merits and issues, but it's what is done at our particular organization.



    As with all of the rest of the Raiser's Edge and its functions, I think there is no one-size-fits-all answer because organizations function differently.
  • JoAnn Strommen
    JoAnn Strommen ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    smiley I am making an assumption but neither of those.  I have said in earlier posts "if you are linked to accounting", "if your finance books pledges..."

    I am assuming that they are keeping accurate financial records of which for most organizations from my experience includes tracking #/amounts of write offs.



    I totally agree there is no one-size-fits-all answer but there are often things to take into consideration before taking action.
  • I would just create a new pledge and payment. The fund and appeal should be closed at this point.
  • First see how this will impact you finance department if at all. 



    If it doesn't, then you could re-open the pledge, but I would just add a new one.



     
  • You can delete the write-off. Just make sure you communicate with your Finance Office so the books are in sync.
  • I would create a new pledge with details notes about the written off pledge. Maybe use the old pledge date but a current GL post date. Depending on how your finance department needs it to post.
  • I agree with what others are saying about keeping the write off as is and creating a new pledge and pledge payment to attribute it to whatever current campaign/revenue stream you'd be attributing it to now two years later.  But of course, you could also delete or adjust the write off. Can you talk with your finance team to see if they have opinions about what you do? 

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