Adding option to offset transaction fees

Marni Singer · September 2015

Hi,

We are in the process of switching over to Online Express for donation processing. In our current form, the donor has the option of adding a certain percentage to the donation in order to offset the fee that we will have to pay to the processing company. It would be great if this functionality existed in Online Express as well!

Thanks,

Marni

Jen Claudy · September 2015

This is not currently an option in OLX. Our general feeling is that it's not good form to ask someone to give more than they were planning to, and that the fees are a cost of doing business. However, if you want this feature, look for it in the OLX Idea Bank, and add it if it's not there.

https://community.blackbaud.com/products/onlineexpress/ideas

Adding option to offset transaction fees

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