Can we regenerate a new eReceipt

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esther lee
esther lee ✭
Tenth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
Can we regenerate a new eReceipt for a donor who donated online. He entered the wrong spelling of his name and the original eReceipt that he received has the wrong spelling of his name.
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  • Karen Badham
    Karen Badham ✭
    Ninth Anniversary Facilitator 3 Photogenic
    Hey Esther,

    The way to do this is to generate a receipt inside The Raiser's Edge. NetCommunity can't generate receipts past the initial eReceipt.

    Thanks!
    Karen

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