Icon images are suddenly HUGE!

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We noticed today that the credit card icons (1.5"x2") and the "?" icon are suddenly huge and upon clicking on the donate page, the "spinning wheel" icon image is ginourmous taking up a third to half the screen! We are using IE 10 and Firefox 37.0.2. This is only appearing on the donate form.
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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Lisa, can you share the URL of the page in question? I'd be glad to take a look.
  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Lisa, I think we found the form in question. Some of the CSS markup on your stylesheet is causing the images to be large. We recently added some protective markup on our end that should fix this issue.



    All you should have to do is edit the form in question, then save the form. This should apply the latest CSS fixes. Let me know if this resolves the issue for you guys!
  • Thanks, I've passed on your response to our Marketing team who manages the website. Hopefully, it will work out as I saw it on several of our donate pages.

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