Donor names as it should appear in print?
Just wondering if there is a best practices place to record this information. We are currently starting our first capital campaign and the gift committment form asks the above question. I didn't know if it was best to just record that information in the Addressee/Salutation field or if I should set up an attribute specific for this field. Any thoughts or suggestions woudl be greatly appreciated.
Comments
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Dodie Stogner:
Just wondering if there is a best practices place to record this information. We are currently starting our first capital campaign and the gift committment form asks the above question. I didn't know if it was best to just record that information in the Addressee/Salutation field or if I should set up an attribute specific for this field. Any thoughts or suggestions woudl be greatly appreciated.
For individuals we use an addressee type of "Capital Recognition Name" for our capital campaign, and just "Recognition Name" for the Annual Fund.
For Org/Corp/Foundation records we have the listing as an attribute.
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Dodie Stogner:
Just wondering if there is a best practices place to record this information. We are currently starting our first capital campaign and the gift committment form asks the above question. I didn't know if it was best to just record that information in the Addressee/Salutation field or if I should set up an attribute specific for this field. Any thoughts or suggestions woudl be greatly appreciated.
My preference would be to create an Addresee/Salutation type (maybe "Donor List Name"). I think it would be more accessible there when running your donor lists..
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Dodie Stogner:
Just wondering if there is a best practices place to record this information. We are currently starting our first capital campaign and the gift committment form asks the above question. I didn't know if it was best to just record that information in the Addressee/Salutation field or if I should set up an attribute specific for this field. Any thoughts or suggestions woudl be greatly appreciated.
We ask this question also and we code it as an alias. I find that it's much easier having it coded the same place no matter what type of record you are working with.
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Dodie Stogner:
Just wondering if there is a best practices place to record this information. We are currently starting our first capital campaign and the gift committment form asks the above question. I didn't know if it was best to just record that information in the Addressee/Salutation field or if I should set up an attribute specific for this field. Any thoughts or suggestions woudl be greatly appreciated.
Best practices, and where I have put in in every database I have worked in, even when starting from nothing... has been an Addressee/Salutation. Specifically named "Publication Name". Much better for all uses to have it there. That way it can easily be chosen for reporting and for exports for publications. I use that format in-house daily in daily and weekly reports so that staff can see the couple's name (and if there is an alum) instead of first and last name that most would use.
If you would like examples of formatting names, whether they are single, married, partnered, same last names, different last names, alums etc., please email me and I can send you a worksheet I constructed for that purpose.
Christine
Notre Dame High School - San Jose
ccooke@ndsj.org
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Dodie Stogner:
Just wondering if there is a best practices place to record this information. We are currently starting our first capital campaign and the gift committment form asks the above question. I didn't know if it was best to just record that information in the Addressee/Salutation field or if I should set up an attribute specific for this field. Any thoughts or suggestions woudl be greatly appreciated.
We use addressee/salutations for individuals. We are able to have several different recognition listings recorded: annual campaign, XXX capital campaign, endowment, etc. Have found that listings for many donors vary from one to the other. Annual campaign listing is updated each year if needed based on listing requested. The best part that I've love about using this over attributes is that I don't have to do data entry to get the name. I choose the format we want and it's auto filled. Prevents many typos/mistakes. Put in an addressee of "anonymous" so can just choose that for those desiring that listing. Try if at all possible to avoid making the field editable. Can also pull field easily into mail to include in listing confirmation letter when we've needed to do that.
For organizations, we have aliases with the same listing categories and put the company info there. For most it's just a copy/paste of org name so don't have to mess with typos either.
Yes, have to pull from two fields when generating final list and would love it if RE could find a spot with auto format/fill for both types of records. Until then we'll stick with this.
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Carol Theis:
My preference would be to create an Addresee/Salutation type (maybe "Donor List Name"). I think it would be more accessible there when running your donor lists..
Thanks so much - exactly what I needed to know.
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JoAnn Strommen:
We use addressee/salutations for individuals. We are able to have several different recognition listings recorded: annual campaign, XXX capital campaign, endowment, etc. Have found that listings for many donors vary from one to the other. Annual campaign listing is updated each year if needed based on listing requested. The best part that I've love about using this over attributes is that I don't have to do data entry to get the name. I choose the format we want and it's auto filled. Prevents many typos/mistakes. Put in an addressee of "anonymous" so can just choose that for those desiring that listing. Try if at all possible to avoid making the field editable. Can also pull field easily into mail to include in listing confirmation letter when we've needed to do that.
For organizations, we have aliases with the same listing categories and put the company info there. For most it's just a copy/paste of org name so don't have to mess with typos either.
Yes, have to pull from two fields when generating final list and would love it if RE could find a spot with auto format/fill for both types of records. Until then we'll stick with this.
JoAnn - Any tips for minimizing/preventing users from changing these specific addr/sals to a wrong value? We have these "specialty" addr/sals that follow very exact rules and have copious documentation about how they should be assigned, but we seem to always have staff members (that have rights to enter/edit records) that will decide to change the correct selections into something else.
Also for these "specialty" addr/sals, if anything other than the "standard" selection is chosen, there is a corresponding notepad that must be completed to explain why a non-standard selection was chosen.
I would love to see security rights by Addr/Sal type so that staff that set up records can enter/edit the basic/standard addr/sals, but only specific staff can set add/edit the "specialty" addr/sals -- but I don't believe there is that level of security?
Gina Gerhard
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Gina Gerhard:
JoAnn - Any tips for minimizing/preventing users from changing these specific addr/sals to a wrong value? We have these "specialty" addr/sals that follow very exact rules and have copious documentation about how they should be assigned, but we seem to always have staff members (that have rights to enter/edit records) that will decide to change the correct selections into something else.
Also for these "specialty" addr/sals, if anything other than the "standard" selection is chosen, there is a corresponding notepad that must be completed to explain why a non-standard selection was chosen.
I would love to see security rights by Addr/Sal type so that staff that set up records can enter/edit the basic/standard addr/sals, but only specific staff can set add/edit the "specialty" addr/sals -- but I don't believe there is that level of security?
Gina Gerhard
LOL - a slap on the hand??
Don't know of any way to prevent a user with rights from changing them. Don't think that level of security exists either. I'm assuming they've been told why they are not to change them. Why do they think they need to change them? Maybe need to set up a procedure that if a user sees any add/sal that they believe is wrong, they let you know. May create a little more work for yourself but might be worth it for accurate listings.
Alias and attribute fields are not so visible to most users but still wouldn't prevent changes and you'd lose the auto pull. If most of them are 'specialty' add/sal and you have to manually enter them anyway, you may want to consider attribute. Bummer.
As we're very small and other RE users don't do data entry, I don't have to deal with this issue, fortunately. Maybe another forum reader does and will add their suggestions.
Best of luck with this one...
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Gina Gerhard:
JoAnn - Any tips for minimizing/preventing users from changing these specific addr/sals to a wrong value? We have these "specialty" addr/sals that follow very exact rules and have copious documentation about how they should be assigned, but we seem to always have staff members (that have rights to enter/edit records) that will decide to change the correct selections into something else.
Also for these "specialty" addr/sals, if anything other than the "standard" selection is chosen, there is a corresponding notepad that must be completed to explain why a non-standard selection was chosen.
I would love to see security rights by Addr/Sal type so that staff that set up records can enter/edit the basic/standard addr/sals, but only specific staff can set add/edit the "specialty" addr/sals -- but I don't believe there is that level of security?
Gina Gerhard
Gina
You can change the rights in Admin Security so that folks cannot edit Addressee/Salutation. It's under Records and to the right in the list of areas is Addressee/Salutation -- uncheck the Edit checkbox and the person loses ability to change any A/S. Yes it would be nice if it was specific, but if the changes folks are making are an issue then shut it down and leave the monthly maintenance to one person to go in and add the proper adds/changes. That's what I do.
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Nina Williams:
For individuals we use an addressee type of "Capital Recognition Name" for our capital campaign, and just "Recognition Name" for the Annual Fund.
For Org/Corp/Foundation records we have the listing as an attribute.
I would use the address/salutation tab.
I use that tab for our Legacy Society listing.
If a member reqeusts to be annonymous I enter that so there is no chance of being listed.
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Christine Cooke:
Gina
You can change the rights in Admin Security so that folks cannot edit Addressee/Salutation. It's under Records and to the right in the list of areas is Addressee/Salutation -- uncheck the Edit checkbox and the person loses ability to change any A/S. Yes it would be nice if it was specific, but if the changes folks are making are an issue then shut it down and leave the monthly maintenance to one person to go in and add the proper adds/changes. That's what I do.
Christine - We have over 40 users who enter and maintain records on a regular basis, so unfortunately we cannot lock out edit rights to anyone. For some reason, when people look at the addr/sals they sometimes don't think it through and hence make off-the-cuff changes to them. That's why I'd love to be able to lock these down by type. Or maybe a true audit trail would be helpful to see who is making changes to addr/sals (I think there are some products available now that give more audit information?).
Gina
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Gina Gerhard:
Christine - We have over 40 users who enter and maintain records on a regular basis, so unfortunately we cannot lock out edit rights to anyone. For some reason, when people look at the addr/sals they sometimes don't think it through and hence make off-the-cuff changes to them. That's why I'd love to be able to lock these down by type. Or maybe a true audit trail would be helpful to see who is making changes to addr/sals (I think there are some products available now that give more audit information?).
Gina
We have annotations pop-up for out of the ordinary listings warning that these things were done for a reason. Notes also go into the record. Limiting the rights isn't an option for us either; it would be nearly impossible for me to be the only one who could add or update records.
We have to use alias for organizations with special listings.
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