Keeping words all cap in address line

Bev Lyles:

Has anyone figured out how to keep a word all caps or both upper and lower case in an address line?  I want to keep words like ATTN or CMR or MacArthur written in the proper case format but every time I type them in AddressAccellerator flips them to only the first letter of the word being caps and changes the other letters to all lower case.  Any help would be great.

Hi Bev. You can download and install a plug-in that allows you to define exceptions to the capitalization changes that AddressAccelerator makes. KB solution BB297854 provides instructions.

Nicole S.:

 This is very helpful.  Could it work with other AddressAccelerator problem areas?  For instance, we don't want it to:

• spell out Post Office
• change St. Paul Street to Street Paul Street

Address Accelerator is obviously going to do neither of these things. It is not just find and replace like you would have to do manually - it is matching to a Post Office database of what is the proper address format for this location. It changes 123 Main Street Apartment B to 123-B Main St. if that is the proper way that address is to be formatted according to the city planner. If it can not find anything that matches in the database it makes no changes or prompts you to do a manual search.

Trust me - I know all too well how it works and had a constituent constantly complain we mailed to her at something like 54 Oak Hill Circle Lot 6 and she wanted it to say #6 but AA kept changing it back to Lot 6 and I finally called the post office and they sent me to the city planner who said that is the proper format (she lived in a bobile home park). I had to write to the poor lady and tell her that we use a software which ensures we use the proper format and according to the city we have the proper format. She would have to take it up with the local city planner. I was not about to stop using AA just to get this one donor's address to appear properly. It is more important that everyone be properly addressed.

Nicole S.:

 I also have a few people like that.  When I run AddressAccellerator I exclude their records with query.

I would specifically like to find out more about how the plug-in works.

I did some checking into exactly what the plug-in does, and it only preserves the formatting for names that begin with "Mac," like "MacNamara."

KB solution BB186794 may be of more assistance if you haven't already set the business rule in Config to indicate you don't want address elements to be abbreviated. I don't see a way to keep "ATTN" capitalized though.