Year End Auto Responder Footer Alignment

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The Year End Auto Responder stationary that I'm using with my EOY donation form is out of allignment and I can't figure out how to fix it. The footer is not in line with the header/body of the message. How can I fix this?

Comments

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Veronica,

     

    Can you tell me the names of the campaign, email and stationary? Or could you paste the code in this thread so I can take a look?

     

    Kent

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Kent Gilliam:

    Veronica,

     

    Can you tell me the names of the campaign, email and stationary? Or could you paste the code in this thread so I can take a look?

     

    Kent

    Veronica,

     

    I sent myself a test message of all of your EOY2012 emails and they all look aligned to me. Are you referring to the address info being aligned to the left?

     

    cpl_email_ss.jpg

  • Kent Gilliam:

    Veronica,

     

    I sent myself a test message of all of your EOY2012 emails and they all look aligned to me. Are you referring to the address info being aligned to the left?

     

    cpl_email_ss.jpg

    I also looked at your EOY autoresponder stationary and I'm not having problems either. Can you attach a screen shot?

  • Danielle Johnson:

    I also looked at your EOY autoresponder stationary and I'm not having problems either. Can you attach a screen shot?

    I'm refering to the auto responder tied to the Year End Honor/Memorial Donation Form. This form is under Convio Go! EOY 2012. Attached is my screen shot. Thanks!

  • Veronica Brown:

    I'm refering to the auto responder tied to the Year End Honor/Memorial Donation Form. This form is under Convio Go! EOY 2012. Attached is my screen shot. Thanks!

    Hi Veronica,

     

    Kent and I took a look at the code here. There are two options:

     

    1) We can edit and fix this existing stationery, OR

    2) We can create a new, updated stationery with the same banner and branding (that matches the new templates)

     

    What would work best for you?

     

    Cheers,

    Robin

  • Robin Anderson:

    Hi Veronica,

     

    Kent and I took a look at the code here. There are two options:

     

    1) We can edit and fix this existing stationery, OR

    2) We can create a new, updated stationery with the same banner and branding (that matches the new templates)

     

    What would work best for you?

     

    Cheers,

    Robin

    Ideally, option #2. We are looking to push out EOY email next week. Is there enough time on your end to turn around option #2?

  • Veronica Brown:

    Ideally, option #2. We are looking to push out EOY email next week. Is there enough time on your end to turn around option #2?

    Yes, this shouldn't take much time at all. Let me see what I can do - I will either post back here or reach out to you directly.

     

    Cheers,

    Robin

  • Robin Anderson:

    Yes, this shouldn't take much time at all. Let me see what I can do - I will either post back here or reach out to you directly.

     

    Cheers,

    Robin

    Awesome! Thank you.

  • Veronica Brown:

    Awesome! Thank you.

    Veronica, take a look at the Stationery called "Convio Go! EOY 2012 - Autoresponder" and let me know if that will work for you.

     

    For reference - I copied the "Convio Go! EOY 2012 - Email" Stationery and updated it for Autoresponders. I then removed the social share options and the Forward to a Friend and Unsubscribe links in the footer.

     

    I hope that helps.

     

    Cheers,

    Robin

     

  • Robin Anderson:

    Veronica, take a look at the Stationery called "Convio Go! EOY 2012 - Autoresponder" and let me know if that will work for you.

     

    For reference - I copied the "Convio Go! EOY 2012 - Email" Stationery and updated it for Autoresponders. I then removed the social share options and the Forward to a Friend and Unsubscribe links in the footer.

     

    I hope that helps.

     

    Cheers,

    Robin

     

    That looks great. Thanks, Robin!

     

     

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