Max # of people in honor roll for a personal page

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What is the max # of people that can be displayed in the honor roll on the personal page in teamraiser and can it be changed?

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  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Hey there James!!!

     

    Sorry it took so long to respond. Been at BBCon and didn't have much access to my laptop. Sure missed seeing you there for sure!!!

     

    As for the maximum number of gifts shown... The roll in the personal pages are default so you can't set them by changing any code or S-tag but there is an SDP called "F2F_TOP_GIFTS_LIMIT" that defines the maximum number of gifts displayed in the 'Top Gifts' status indicator. This is set to 20 by default. You should be able to see this and change it to the number you wish. Just go to your site options and filter by TR options and then you can do a ctrl+F for "Limit" and find it.

     

    Hope you're doing great friend. Saw your post on Facebook about being there for almost 7 years. You're running that place now, right? hahaha

     

    Let me know if I can help again. I'm always here unless they have me off at some client event.

     

    Kent

  • Kent Gilliam:

    Hey there James!!!

     

    Sorry it took so long to respond. Been at BBCon and didn't have much access to my laptop. Sure missed seeing you there for sure!!!

     

    As for the maximum number of gifts shown... The roll in the personal pages are default so you can't set them by changing any code or S-tag but there is an SDP called "F2F_TOP_GIFTS_LIMIT" that defines the maximum number of gifts displayed in the 'Top Gifts' status indicator. This is set to 20 by default. You should be able to see this and change it to the number you wish. Just go to your site options and filter by TR options and then you can do a ctrl+F for "Limit" and find it.

     

    Hope you're doing great friend. Saw your post on Facebook about being there for almost 7 years. You're running that place now, right? hahaha

     

    Let me know if I can help again. I'm always here unless they have me off at some client event.

     

    Kent

    Thanks Kent, I don't forsee me attending BBCon unless it's absolutely necessary moving forward :smileysad: Different organizational priorities at my job.  And 7 years, yes, it's been a crazy road.

     

    On to business, I searched for F2F_TOP_GIFTS_LIMIT and "limit" in the site options section and didn't see it.  Am I missing something?

     

    -James

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    James Farris:

    Thanks Kent, I don't forsee me attending BBCon unless it's absolutely necessary moving forward :smileysad: Different organizational priorities at my job.  And 7 years, yes, it's been a crazy road.

     

    On to business, I searched for F2F_TOP_GIFTS_LIMIT and "limit" in the site options section and didn't see it.  Am I missing something?

     

    -James

    I'm in your site now and can see it but I'm not sure if this is just something I can see as a BB staff member. Try filtering the options by TeamRaiser and then searching "20". Let me know if you don't see it like I do. Below is what I see on your site:

     

    top_gifts_limit_ss.jpg

  • Kent Gilliam:

    I'm in your site now and can see it but I'm not sure if this is just something I can see as a BB staff member. Try filtering the options by TeamRaiser and then searching "20". Let me know if you don't see it like I do. Below is what I see on your site:

     

    top_gifts_limit_ss.jpg

    Just checked again, definitely not in my list. 

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    James Farris:

    Just checked again, definitely not in my list. 

    Ok. I'm going to escalate this post to a support case. They'll contact you when it's been assigned. How many were you wanting to increase it to?

  • Kent Gilliam:

    Ok. I'm going to escalate this post to a support case. They'll contact you when it's been assigned. How many were you wanting to increase it to?

    I guess it should be a high number.  This stems from a fundraiser asking why their 50+ donors weren't showing on their personal page.

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    James Farris:

    I guess it should be a high number.  This stems from a fundraiser asking why their 50+ donors weren't showing on their personal page.

    Well the object is to show "top" donors. Not "all" donors. You could put an S-tag in the default personal page to display all donors but I would wager that you'll have a lot of participants who want to keep their donors private. The only thing I would recommend is that they create some sort of list of all of their donors.

     

    I'll escalate this post and then you can chat with Support about increasing this.

     

    Let me know if I can ever help.

    Kent

  • Kent Gilliam:

    Well the object is to show "top" donors. Not "all" donors. You could put an S-tag in the default personal page to display all donors but I would wager that you'll have a lot of participants who want to keep their donors private. The only thing I would recommend is that they create some sort of list of all of their donors.

     

    I'll escalate this post and then you can chat with Support about increasing this.

     

    Let me know if I can ever help.

    Kent

    Hey Kent,

     

    Hold off on the support case at the moment.  I will submit one if it's needed after presenting this new information to the team.

     

    Thanks for your help.

     

    -James

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    James Farris:

    Hey Kent,

     

    Hold off on the support case at the moment.  I will submit one if it's needed after presenting this new information to the team.

     

    Thanks for your help.

     

    -James

    Sorry man. Already opened one. They  may have already contacted you by now. I'm not at home so I can't get into Support so just let them know to hold on it right now.

     

    Kent

  • Kent Gilliam:

    Sorry man. Already opened one. They  may have already contacted you by now. I'm not at home so I can't get into Support so just let them know to hold on it right now.

     

    Kent

    Hey folks,

     

    I have a similar question: 

     

    Responsive layout for TR Greeting page, I think the system default for top fundraisers (participants) status indicator is 5.

     

    Is there a corresponding site option to change this number? I've got a client who'd like to have more than 5 scrolling names on their TR responsive greeting page.

     

    Thanks!

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Tara Irwin:

    Hey folks,

     

    I have a similar question: 

     

    Responsive layout for TR Greeting page, I think the system default for top fundraisers (participants) status indicator is 5.

     

    Is there a corresponding site option to change this number? I've got a client who'd like to have more than 5 scrolling names on their TR responsive greeting page.

     

    Thanks!

    Hi Tara,

     

    For the greeting page you actually can control that a lot better using the S36 tag like on this page: https://secure2.convio.net/customer/luminate_online/v12/s-tags/S-Tags.htm#S-Tags/S36_Lists_TeamRaiser_Participants.htm

     

    You can set the fr_id to 0 so it will work on whatever TR event that page is displaying in. Then you can set what you want it to show like display mode, amount and number to display.

     

    But if you're using the default honor rolls in the greeting page then you'll need to ask Support to increase that number is the Site Options.

     

    Kent

  • Kent Gilliam:

    Hi Tara,

     

    For the greeting page you actually can control that a lot better using the S36 tag like on this page: https://secure2.convio.net/customer/luminate_online/v12/s-tags/S-Tags.htm#S-Tags/S36_Lists_TeamRaiser_Participants.htm

     

    You can set the fr_id to 0 so it will work on whatever TR event that page is displaying in. Then you can set what you want it to show like display mode, amount and number to display.

     

    But if you're using the default honor rolls in the greeting page then you'll need to ask Support to increase that number is the Site Options.

     

    Kent

    Thanks Kent!



    We are using the default honor rolls in the greeting page. Can you advise the exact SDP I can submit to support for both the individual (participant) and team honor rolls?



    Thanks!
  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Tara Irwin:
    Thanks Kent!



    We are using the default honor rolls in the greeting page. Can you advise the exact SDP I can submit to support for both the individual (participant) and team honor rolls?



    Thanks!

    It's the ones in this post above: http://community.convio.com/t5/TeamRaiser/Max-of-people-in-honor-roll-for-a-personal-page/m-p/54788#M1010

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Kent Gilliam:

    It's the ones in this post above: http://community.convio.com/t5/TeamRaiser/Max-of-people-in-honor-roll-for-a-personal-page/m-p/54788#M1010

    Or "one" not "ones." It's the top gifts count

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