Default Personal Page body text not showing up on webpage

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Ronica Smucker
Ronica Smucker ✭
Ancient Membership First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

here's the link to a individual's page:

 

ide.canarychallenge.com/site/TR/Events/General?px=1016031&pg=personal&fr_id=1070

 

But it doesn't reflect the body text that is supposed to go on every personal page. How do I fix this?

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  • Brian Mucha
    Brian Mucha ✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Was this account/page created AFTER you added the default content? (Changing the defauult content does not update everyone's page.)

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Brian Mucha:

    Was this account/page created AFTER you added the default content? (Changing the defauult content does not update everyone's page.)

    Briani is right. If someone comes in and creates a team page or personal page and then you go into the tool and change the default team/personal page the changes will not affect the existing pages. This is done to protect personalization your participants do to their pages.

     

    Kent

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