Do coaching email statistics show up in a Constituent 360 profile?

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Heather McLean 2
Heather McLean 2 ✭
Ancient Membership First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Do coaching email statistics (open, click, forward, action) show up in a Constituent 360 profile under Interactions > Emails Sent?  Anybody know!?!

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  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Hi Heather,

     

    I don't have a means to test this but I am told that it will show that a constituent received a coaching email in the Cons record but it's not clear if it will show opens and click-throughs. I'm still waiting on a person or two to respond but this is what I've heard so far.

     

    Kent

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