How do I see what team raiser participants are donating over their registration fees

Hey there Trish,

You can run a Report Writer > TeamRaiser > Gift Summary by Participant report and choose columns to show you "gifts from participant" both count and amount that shows what the participant has donated to themselves. However this can sometimes be misleading since some participants will ask friends to just make a check out to them or take all the cash they received and use their card to process their gifts online under their name. 

You can also add the column "gifts not from participant" which will not include any transactions by the participant. 

Hope this helps!

Kent

Trish Cross-Stinger:
Thanks! I did find this report but the issue is that the reports are run daily so they number



We want to know the amount they paid when they registered including any personal donation they made at that time. When we run the Teamraiser report it shows the initial registration amount in the fee's column but not any additional donation amount. So if Jane registers for $35 and then donates $65 at the time of registration - in the column of participant donations it shows $100. We run one report for daily transactions "donations by transaction." Teamraiser doesn't show in this report so she runs "Teamraiser report" at the end of the event and then dumps all of that information into Raisers Edge. The column that she is using to dump is " registration fees". So Jane's $35 will get recorded into her record- but the $65 doesn't show up in the Teamraiser report and doesn't show in the daily transaction report. The problem in using the column that you referenced is that if she made additional donations to her page then those are already recorded based on the "daily transactions" report.



We are really trying to figure how to see much the registrant donated over the fee's when they actually registered.



I know this is confusing- thanks for your help!



Trish Stinger

Web & Marketing Manager

Office: 816-986-4418

Cell: 816-726-9783



[signature2] <>

So if a participant donates to themselves at registration it will show in the "additional gift" field, but if they register and then go back and donate to themselves then it won't show in the "additional gift" field. If you're absolutely sure that gifts are being made during the registration process and they are not showing up in the "additional gift" field then Support probably needs to take a look. 

Would you like me to escalate this thread so Support can take a look?

Kent

Trish Cross-Stinger:
Yes please!



Trish Stinger

Web & Marketing Manager

Office: 816-986-4418

Cell: 816-726-9783



[signature2] <>

Trish,

I have escalated it to a Client Services case.

Your case number is: 00559042 



Please use the support portal to communicate any additional information with the client services team member assisting you with your case.



Thank you!