Assistant Director of Data Management

Assistant Director of Data Management

General Summary

This position reports jointly to the Assistant Vice President for Alumni and Donor Engagement and the Director of Advancement Services & Analytics. As the Assistant Director of Data Management, you would contribute to the success of the Foundation by analyzing, monitoring and maintaining the integrity and quality of constituent database records in our Constituent Relationship Management (CRM) database. This Assistant Director also contributes by completing requested data imports, exports and reports and routine data integrity checks and remediation.

Essential Duties

Monitor, assess, and coordinate data maintenance efforts and remedies with Advancement Services colleagues to ensure overall excellence in data health for optimal outreach, reporting, and analysis.

Use coding and data skills to identify/add/merge groups of alumni, donors, and prospects to support alumni engagement, fundraising, and donor stewardship activities.

Identify and resolve data issues resulting from integrations of data from EMU campus systems and external platforms and/or vendor services.

Periodically conduct audits and cleanup/remediation of data, such as email addresses, solicit/exclusion codes, degree information, mailing addresses, etc..

Maintain a systematic approach to keeping constituent records accurate, including processing data updates from colleagues, creating new records, resolving duplicate records, and modifying as directed.

Monitor and report on the progress of all ongoing data integrity projects, including the preparation of periodic data integrity reports for Foundation leadership.

Extract the Foundation’s data from our CRM database and EMU’s campus system to create requested ad hoc and routine data reports.

Contribute to data enhancement and new software integration projects.

Assist in designing, developing, implementation, adoption and support of automation and/or streamlining of data management and reporting processes. Participate in meetings relative to data, the database, processes and operational support.

Adhere to (and promote) the confidentiality and data usage policy for the organization.

Perform related work as assigned.

We seek a culturally competent candidate who will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, justice and belonging, and equal access to resources and opportunities.

Knowledge/Skills/Experience Required

Bachelor’s degree from an accredited college or university, preferably with a degree or commensurate experience in computer science, information systems, information technology, or related field

Minimum of three (3) years of experience with database management, records maintenance, data languages (such as SAS/SQL) and data auditing and extraction, preferably in a higher education environment

Excellent knowledge and experience with Microsoft Office Suite functions, including MS Access (data import/export, tables, queries, coding, etc.) and Excel (filter, sort, formulas, pivot tables and macros). Any experience with MS Power BI and/or Tableau is desired.

Keen attention to detail, including recognizing data errors, anomalies and processes that affect the overall health and quality of the data

Innovative self-starter who displays an ability to learn quickly, research topics to gain knowledge or understanding when gaps exist, solve problems and easily adapts to changing situations

Strong analytical, organizational, time-management, problem solving, verbal and written communication skills

Understanding and interest in Advancement practices and general operations is highly preferred

Ability to self-learn using available resources to expand abilities and accomplish/enhance deliverables and operations

Basic understanding of data visualizations is preferred.

Positive, optimistic and collaborative professional philosophy, recognizing that this position is integral to the achievement of the goals and objectives of the Foundation.

Application Information:

Please send a resume and cover letter to: emu_foundationhr2@emich.edu

The EMU Foundation is an Equal Opportunity/Affirmative Action Employer that is strongly committed to achieving excellence through cultural diversity. The Foundation actively encourages applications from women, persons of color, and applicants with disabilities, veterans, and members of other underrepresented groups.

Location:

Ypsilanti, Michigan with hybrid remote work options.

About Eastern Michigan University Foundation:

In 1989, the EMU Regents founded the EMU Foundation, with the sole mission and purpose to provide additional financial support to students, programs, services, and the educational community of Eastern Michigan University.

The EMU Foundation is an institutionally-related nonprofit organization that solicits funds on behalf of the University, and manages donations that are made to help academic areas of need. The purpose is to increase the sources and amounts of private funds for the benefit of the University, and all fundraising activities and events undertaken by individual units of EMU are coordinated through the EMU Foundation.