Problems with jpg images in library, easy fix?

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Rebecca Flick
Rebecca Flick ✭
Ancient Membership
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Hi,

I have 5 logos (sponsors) I need to add to a page. 2 of them are fine, uploaded perfectly. The other 3 are coming up as red boxes, but they are jpgs, not too big and appeared fine before I uplaoded them.

Any easy fixes? Any advice?

Rebecca

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  • Adrian Cotter
    Adrian Cotter ✭
    Ancient Membership Facilitator 2

    Hey Rebecca,

    One thing I usually check when JPGs are not showing is to see what resolution they were saved at. Some programs allow you to save JPGs at resolutions higher than 72ppi, and not all browsers will be able to display them. If you are using an Adobe program like photoshop or illustrator, then the easiest way to ensure this is to use "save for web..." (you can also save as a jpg, but that keeps the ppi of the original image.)

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