System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting IDENTITY

Dana OBrien 2 · March 2021

Getting the System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting IDENTITY... error on our OLX forms.

Is there something I need to change on the forms? Or is this more of a SQL Server issue?

Megan Laurent · March 2021

Also getting this error.

Mary Carlson · March 2021

Also getting same error

Megan Laurent · March 2021

Trying to chat with BB to see what's going on and getting no chat connection. We JUST launched event registrations for our biggest fundraiser of the year at 11am. This is seriously not good!

Hollis Carroll · March 2021

I am also receiving this error message

Adriann Francis · March 2021

I am also not getting any chat connection, I have been waiting for about 10 minutes.

Judy Spigarelli · March 2021

Got this today as well, but the donation did process. I'll be interested to hear what you learn from Support.

Trisha Domingo · March 2021

I just got this error message, too! Must be a server error?

Shelly Houston · March 2021

I am getting this error as well and not getting emails notifying me that a gift went through. Luckily, they seem to be processing fine.

Megan Laurent · March 2021

Has anyone had success getting through to BB to see if they are aware of the problem and working on a solution? I am not having any luck.

Crystal Bruce · March 2021

Megan Laurent:

Has anyone had success getting through to BB to see if they are aware of the problem and working on a solution? I am not having any luck.

Hi! It is on the hosting status page. They are working on the issue.

Megan Laurent · March 2021

Thanks!

Megan Laurent · March 2021

I see that the issue has been resolved. Will the missing automated emails be sent to donors eventually, or will we have to do that manually?

System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting IDENTITY

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