Luminate Online Instructional Manual/Material

Carly Karten · October 2020

Does anyone have instructional material for luminate online they would be willing to share? I can't find any on Blackbaud knowledgebase/community or the internet. We are going live pretty soon and would love anything that would help. Query builder and donation forms are my two main focus areas. -Thank you!

Allison King · October 2020

Hey Carly Karten‍,

Have you explored the courses available to you via Blackbaud University?

Chris Cain 2 · October 2020

+1 to Allison King‍'s recommendation of Blackbaud University, but also if the online help documentation would suffice here are some relevant sections:

Query Builder
https://webfiles.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/DataManagement/Content/Concepts/Admin_Advanced_Query.html

Donation Management
https://webfiles.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/donation_management/Content/Concepts/Admin_Campaign_Management.html

context-sensitive help (i.e. clicking "Help for this Page" button at the top right attempts to jump to that section in the documentation) is available in the admin experience

Grace Rose Khalsa · October 2020

As well as the other resources mentioned, you can view this 30 min video on donations, for free, as a start.
https://blackbaud.csod.com/ui/lms-learning-details/app/course/39bb36bb-ec60-4495-a051-dd2e36824ca

Best wishes on your LO journey!

Carly Karten · October 2020

Hi Everyone! Thank you so much for your help, this is all extremely helpful.

Luminate Online Instructional Manual/Material

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