New to Online express

Hi Suzy Hooper‍. Name, email address and physical address are all required fields. If you choose to also collect a phone number, you can choose whether to make it a required field. You do this on Step 2 of the form editor:




Thanks!

Chris Martin

Blackbaud Product Management

 

Hi Suzy Hooper‍,


This is Elizabeth a Community Manager.  We do our best to keep the Community a place for peer to peer help.   Occasionally, our product developers or managers drop in to read what you are discussing.  They do provide answers occasionally, like Chris Martin‍ has on this thread, however we are not privy to what happens during Support calls.      If you have feedback with your support experience, the best route to express this is by clicking on the email that is connected to the case specific to this issue and provide feedback on the information you were provided from Support or visit case central.  I am sure they want you to get the answers to your Support questions.


I will share this information with our Support Management Team. 


Please let me know if you have further questions. Thank you,

Elizabeth

Community Management Team