OLX Emails - Organisation Privacy Policy link no longer working
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Hi,
The link in the account info for the privacy policy is not working on email footers. The link is correct but it doesn't re-direct you to the correct page of our website and the attached image shows the message being displayed.
This looks like an OLX issue rather than a user issue as the link is correct but let me know if there's anything we can do to correct this.
The link in the account info for the privacy policy is not working on email footers. The link is correct but it doesn't re-direct you to the correct page of our website and the attached image shows the message being displayed.
This looks like an OLX issue rather than a user issue as the link is correct but let me know if there's anything we can do to correct this.
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Comments
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Chris Martin - Do you have any thoughts on this?0
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Hi Charlie Jackett. Were you expecting the Privacy Policy link in Online Express emails to redirect to your privacy policy on your website? I don't believe this is an option in Online Express. What you should see when clicking the Privacy Policy link in the footer of OLX emails is the privacy policy content you've saved in Online Express under Account > Privacy Policy. If you have a privacy policy saved there but are still seeing the blank page shown in the image you provide, then you'll need to connect with our Support team can get to the bottom of why your saved Privacy Policy isn't showing.
Thanks!
Chris Martin
Blackbaud Product Management1 -
Thanks Chris, I always thought this had linked through to our website but it's not always been my responsibility to manage so I can't say that with any confidence!
I've done as suggested and copied the text into this space instead.
Thanks for your help!0
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