Luminate administrator roles and documentation

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Does anyone have documentation around staff administrator roles and permissions they are willing to share?


We have been using Luminate Online for several years now and its time to review and refresh administrator groups.


Interested in seeing what others have put together. I'm willing to share our very basic documentation, which is now a bit old!


Thanks!


Matt Lindsay

George Washington University
mlindsay@gwu.edu
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  • Hi Matt,

    Would you be willing to share any roles &
    permissions documentation along to me? I’ve inherited a convoluted
    system where I believe there are contradicting roles and
    permissions.



    Thanks!

    Jen

     

    Jennifer Gareis

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  • I built ours in department/role groups, rather than the default 'ability' groups. So rather than an admin being in Report Writer Administrators, Cons360 Administrators, Teamraiser Administrators, and so on - they are just in a single "Teamraiser Coordinators" group which has all the permissions they need. This way everyone on a team has the same abilities and new members can be popped right in with one step. This is especially nice with the "Consultants" group. I can see who has access, and remove them in a single spot.


    And since each team is in a single admin group, I can use that to show each team their own Admin Dashboard page.


    BPM


     
  • Hi Brian, 


    We at the Montreal General Hospital Foundation are currently finishing up our TR implementation. 


    Instead of looking at all those admin groups and sub-groups, I was looking for role-based documentation

    For example I would like a clear understanding of an Event Manager role and what permission they need to manage events in TR.

    Also, I have a person dedicated to process refund request.  So I was looking at what permission that person need to have.  


    It seems a bit confusing to start they other way around since there are many admin groups. 


    Hopefully this is what you are working on. 
  • Yes exactly.


    Our TR Event Managers group has:

      Manage Non-sensitive Contact Data No Tasks View Survey Responses View Campaign Reports Run and View Email Reports Receipt Viewer Share and Schedule Recurring Reports Design and Syndicate Report Definitions View Stationery Configure National and Regional Teams Register, Manage and Email Participants and Manage Companies Register Participants After Limit Has Been Reached View Transactions View eCommerce Reports

    Contact Management

    Content - Survey Management Only

    Donation Form Management

    Email Management

    Receipt Management

    Recurring/Shared Reports

    Report Writer

    Stationery Management

    TeamRaiser Cross-Event Teams

    TeamRaiser Management

    TeamRaiser Registration Limits

    Transaction Management

    eCommerce Management

    I'd start small and add permissions as needed. I set up a test event admin account so I could compare what I was giving them, vs what I can see and a site admin. Sections that they don't have access to are usually hidden, so it's hard for them to ask for a permission that they can't tell even exists. If you make a permissions change, you'll need to log out and back in to see the result.


    The Refund Processor will need:

      Change Transactions
    Transactions
    The permissions are not always as granular as you want of course.


    BPM

     

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