Luminate administrator roles and documentation
We have been using Luminate Online for several years now and its time to review and refresh administrator groups.
Interested in seeing what others have put together. I'm willing to share our very basic documentation, which is now a bit old!
Thanks!
Matt Lindsay
George Washington University
mlindsay@gwu.edu
Comments
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Hi Matt,
Would you be willing to share any roles &
permissions documentation along to me? I’ve inherited a convoluted
system where I believe there are contradicting roles and
permissions.
Thanks!
JenJennifer Gareis
Application Business Analyst
Second Harvest Heartland | 1140 Gervais Ave., St. Paul MN
55109-2020
Direct: 651.209.7969
Mobile: 651.235.5837
Fax: 651.484.1064
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prohibited.0 -
I built ours in department/role groups, rather than the default 'ability' groups. So rather than an admin being in Report Writer Administrators, Cons360 Administrators, Teamraiser Administrators, and so on - they are just in a single "Teamraiser Coordinators" group which has all the permissions they need. This way everyone on a team has the same abilities and new members can be popped right in with one step. This is especially nice with the "Consultants" group. I can see who has access, and remove them in a single spot.
And since each team is in a single admin group, I can use that to show each team their own Admin Dashboard page.
BPM
0 -
Hi Brian,
We at the Montreal General Hospital Foundation are currently finishing up our TR implementation.
Instead of looking at all those admin groups and sub-groups, I was looking for role-based documentation
For example I would like a clear understanding of an Event Manager role and what permission they need to manage events in TR.
Also, I have a person dedicated to process refund request. So I was looking at what permission that person need to have.
It seems a bit confusing to start they other way around since there are many admin groups.
Hopefully this is what you are working on.0 -
Yes exactly.
Our TR Event Managers group has:
I'd start small and add permissions as needed. I set up a test event admin account so I could compare what I was giving them, vs what I can see and a site admin. Sections that they don't have access to are usually hidden, so it's hard for them to ask for a permission that they can't tell even exists. If you make a permissions change, you'll need to log out and back in to see the result. Manage Non-sensitive Contact Data No TasksContact Management
View Survey ResponsesContent - Survey Management Only
View Campaign ReportsDonation Form Management
Run and View Email ReportsEmail Management
Receipt ViewerReceipt Management
Share and Schedule Recurring ReportsRecurring/Shared Reports
Design and Syndicate Report DefinitionsReport Writer
View StationeryStationery Management
Configure National and Regional TeamsTeamRaiser Cross-Event Teams
Register, Manage and Email Participants and Manage CompaniesTeamRaiser Management
Register Participants After Limit Has Been ReachedTeamRaiser Registration Limits
View TransactionsTransaction Management
View eCommerce ReportseCommerce Management
The Refund Processor will need:
The permissions are not always as granular as you want of course. Change TransactionsTransactions
BPM
0
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