Link in an email as a survey response

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Is it possible to send an email with a link as a response to a survey? So instead of clicking a link to a survey page and then filling it out, clicking a link in the email would function as the survey response. 

 

For example, I have a question with 2 answers. 

 

Do you like ice cream?

A) Yes.

B)No.

 

Each answer in the email is a link with a unique URL that, when clicked functions as if the user responsed to the survey. Is that possible? 

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Comments

  • I don't think that's possible, but we did something similar once by having each response go to a different link, then counting those reponses in a Clickthrough Details report. It really helps to minimize the number of non-response links in the message so that you don't have to sort through as many non-relevant clicks.

  • Yes, this would be possible, and not terribly difficult actually. 

     

    Nerdy tech speak -- Surveys in Luminate Online accept not only POSTs but also GETs. This means one can serialize all of the fields on a Survey and have a constituent submit that Survey by navigating to the Survey URL with the data included as query strings.

     

    So, to do what you're describing, your Survey would need to be setup to include two questions:

     

    1) The "Constituent Registration Information" question, configured to ask for only email address. 

    2) A custom "Yes/No" question. 

     

    Once you've setup your Survey, if you go to the URL for it provided on the final step and view source, you should see some HTML like this for your Yes/No question. Take note of the name of the field.

     


    <select name="995_17501_2_10341" id="995_17501_2_10341" onchange="choiceSelected('995_17501_2_10341', this.selectedIndex);">
    <option value="NOREPLY" >Please select response</option>
    <option value="Yes" >Yes</option>
    <option value="No" >No</option>
    </select>

    With this field's name and the Survey's ID you can construct the URLs for the Yes and No links. In the URLs below, substitute your organization's domain for "www.myorganization.com", your Survey's ID for "17501", and your field's name for "995_17501_2_10341". &cons_email=[[S1:smileytongue:rimary_email]] will dynamically pull in each constituent's email address when you send the link in an email. If you want to test this without sending an email, you can update the URL to use a hardcoded email address, e.g. &cons_email=noah.cooper@blackbaud.com.

     

    Yes:


    http://www.myorganization.com/site/Survey?SURVEY_ID=17501&cons_info_component=t
    &cons_email=[[S1:smileytongue:rimary_email]]&995_17501_2_10341=Yes&ACTION_SUBMIT_SURVEY_RESPONSE=Submit

     

     

    No:


    http://www.myorganization.com/site/Survey?SURVEY_ID=17501&cons_info_component=t
    &cons_email=[[S1:smileytongue:rimary_email]]&995_17501_2_10341=No&ACTION_SUBMIT_SURVEY_RESPONSE=Submit

     

  • I also had such a problem with link in an email. I hope your discussion will help me to get through!

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