Luminate integrates with google analytics

Catherine Han · July 2019

Hi friends:

I try to integrate Luminate online and google analytics, looks like not sucessful.

I enabled google analytic in convio. When I try to get reports from convio account, it says that This report requires e-commerce tracking to be set up for the view.

Can any experts here help me to set up tracking codes?

Thanks,

Catherine

Elizabeth Makayed 2 · July 2019

Catherine Han‍ ,

The out of the box Google Analytics integration in Luminate is very old and no longer works. To get accurate data reported on your transaction you will have to do some coding in Luminate, some knowledge of Luminate S-tags and Javascript is required for this.

The general steps are:

1. Disable Luminate GA integration.

2. Insert the latest GA or GTM tracker code on all Luminate pages.

3. Set up the desired values on the transaction thank you pages that you want to track, in accordance with the configured tracker.

4. Configure your tracking code to read transaction values on the thank you pages.

I hope this is helpful.

Catherine Han · July 2019

Thank you so much for the instruction. I am not familiar with Javascript. Do you have any businesses or individuals can help with some cost? not too expensive. Or someone in the community can help.

Thanks,

Catherine

Shiloh Fallon · August 2019

Hi Catherine,

The Google Analytics integration with LO does still work, though there are other more recent versions of Google Analytics code you can insert into your wrappers that require javascript. Depending on your needs, the current Luminate version may work for your organization. To answer your question, the ecommerce tracking needs to be enabled in your Google Analytics account. Here are instructions:

Sign in to Google Analytics.
Click Admin, and navigate to the view you want.
In the VIEW column, click Ecommerce Settings.
Set Enable Ecommerce to ON.
Click Save.

Best,

Shiloh

Elizabeth Makayed 2 · August 2019

Shiloh Fallon‍ ,

Luminate Online's most current code for Google Analytics is `ga.js` code. Per Google's website (Google Analytics Documentation), this code has been deprecated and in our experience does not always work as expected or produce accurate numbers in Google Analytics. We found that the default Luminate code tracks failed transactions in Analytics as well as the successful ones. Google Anlaytics is now on a 2nd version since the ga.js code, this tracker gives more data on standard pages in the reports.

Catherine Han‍,

I work with DNL Omnimedia Inc and we worked out the logic, sharing it here for the benefit of the community. Here are the instructions for implementing the latest Google Analytics code in Luminate Online. I hope this is helpful.

Set Site Data Parameter 'GOOGLE_ANALYTICS_ENABLED' to FALSE to disable the old tracker
Create a PageBuilder reusable page Ex: reus_analytics.
Disable your WYSIWYG editor in Luminate by clicking on your name in the top right cornder, unchecking Use the WYSIWYG and clicking Save.
Edit the page created in step 2 and paste the following code into the body of the page:


<span><!-- Global Site Tag Google Analytics --></span><br/><span><<span>script</span> <span>async</span> <span>src</span>=<span>"https://www.googletagmanager.com/gtag/js?id=UA-XXXXXX-X"</span>></span><span></<span>script</span>></span><br/><span><<span>script</span>></span><span><br/>  <span>window</span>.dataLayer = <span>window</span>.dataLayer || [];<br/><br/>  <span><span>function</span> <span>gtag</span>()</span>{dataLayer.push(<span>arguments</span>);}<br/>  gtag(<span>'js'</span>, <span>new</span> <span>Date</span>());<br/><br/>  gtag(<span>'config'</span>, <span>'UA-XXXXXX-X'</span>, {<br/>    <span>'linker'</span>: {<br/>      <span>'domains'</span>: [<span>'dnl.convio.net'</span>, <span>'secure3.convio.net'</span>]<br/>    }<br/>  });<br/><br/></span><span></<span>script</span>></span><br/><span><!-- End of Global Site Tag Google Analytics --></span><br/><br/><span><!-- Luminate Transaction Tracking --></span><br/>[[?x9x::x[[S4]]x::<br/>  [[?[[A14]]::/completed::<br/><span><<span>script</span> <span>type</span>=<span>"text/javascript"</span> <span>id</span>=<span>"analytics--ecommerce-variables"</span>></span><span><br/>  <span>/**<br/>   * Set all Luminate properties as JavaScript variables, for ease of reading<br/>   * and using in various tags below.<br/>   */</span><br/><br/>  <span>var</span> analyticsAffiliation = <span>'[[T6:[[S0:SITE_NAME]]]]'</span>;<br/>  <span>var</span> analyticsCategory = <span>'[[T6:[[S120:dc:campaignName]]]]'</span>;<br/>  <span>var</span> analyticsCurrency = <span>'[[S72:currency_code]]'</span>;<br/>  <span>var</span> analyticsPaymentMethod = <span>'[[?x[[S334:extproc]]x::xx::[[S120:dc:creditCardType]]::[[S334:extproc]]]]'</span>;<br/>  <span>var</span> analyticsProductName = <span>'Donation [[S334:df_id]]: [[T6:[[S120:dc:donationFormName]]]]'</span>;<br/>  <span>var</span> analyticsProductPrice = [[E130:[[S120:dc:giftAmount]] number]];<br/>  <span>var</span> analyticsRevenue = [[E130:[[S120:dc:taxDeductibleValue]] number]];<br/>  <span>var</span> analyticsProductSku = <span>'donation-[[?xmonthsxquartersxyearsx::x[[S120:dc:recurringFrequencyUnit]]x::[[E130:"[[S120:dc:recurringFrequencyUnit]]" "s" "ly" replaceall]]::one-time]]-[[S334:df_id]]-[[S334:df_id]]'</span>;<br/>  <span>var</span> analyticsShipping = [[?xx::x[[S120:dc:shippingCharge]]x::<span>0</span>::[[E130:[[S120:dc:shippingCharge]] number]]]];<br/>  <span>var</span> analyticsTransactionId = <span>'[[S120:dc:trackingCode]]'</span>;<br/>  <span>var</span> analyticsTax = <span>0</span>;<br/>  <span>/**<br/>   * Track the transaction with Global Site Tag Google Analytics<br/>   */</span><br/>  <span>if</span> (<span>typeof</span> gtag !== <span>'undefined'</span>) {<br/>    gtag(<span>'event'</span>, <span>'purchase'</span>, {<br/>      <span>'transaction_id'</span>: analyticsTransactionId,<br/>      <span>'affiliation'</span>: analyticsAffiliation,<br/>      <span>'value'</span>: analyticsRevenue,<br/>      <span>'currency'</span>: analyticsCurrency,<br/>      <span>'tax'</span>: analyticsTax,<br/>      <span>'shipping'</span>: analyticsShipping,<br/>      <span>'items'</span>: [<br/>        {<br/>          <span>'id'</span>: analyticsProductSku,<br/>          <span>'name'</span>: analyticsProductName,<br/>          <span>'category'</span>: analyticsCategory,<br/>          <span>'price'</span>: analyticsProductPrice,<br/>        }]<br/>    });<br/>  }<br/>  <span>else</span> {<br/>    <span>console</span>.warn(<span>'[Global Site Tag Google Analytics] gtag variable is not defined.'</span>, gtag);<br/>  }<br/></span><span></<span>script</span>></span><br/>

Change UA-XXXXXX-X to the number of your analytics account, in 2 places in the script.
Change 'dnl.convio.net', 'secure3.convio.net' to the names of the domains pointing to your Luminate account, include the domain name of your main site as well.
Update all your wrappers to include the PageBuilder reusable above in the <head> section of the wrapper. The code for inserting the page in the wrapper is: [[S51:reus_analytics]].
Ensure that your Google Analytics view has E-commerce option turned on.
Verify that you can now see the new tracker on all pages. Browse the site and run a test transaction to verify that the E-commerce data is coming through into analytics.

Catherine Han · August 2019

Elizabeth and shiloh: sorry for my late respone. I was away from office for a period time. I will try in my site. Thank you for sharing.

Catherine

Luminate integrates with google analytics

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