Google Analytics Intergration
I'm wondering if anyone has any expierence with GA intergration on donation/event forms? I just called Blackbaud and although they don't suggest altering the form code, they reccomended asking on the community form. Is it as simple as adding the GA code?
Any help is appreciated!
Comments
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I don't have any direct experience with OLX and GA together, but it really should just be a matter of adding the GA code to your OLX forms. I don't see why it would work any differently than any other website.0
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Online Express does not directly integrate with GA, but you can put the GA code snippet on the page with your donation/event form. Just make sure not to split up or modify the OLX code block itself or the form will not load properly.0
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Since the form doesn't load a new page upon completion GA won't record a conversion. Anyone know a workaround?4
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It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.1 -
Any workarounds with this?0
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If it's helpful, I'd like to cast a vote for this to be a high priority. Currently we can not track how much money is raised from different promotions to a donation form so I have a hard time knowing where to spend my time and money because I can't pinpoint what is successful. I hope that there is soon a way to add a Google Analytics snippet of code to a donation confirmation page so that we can track in Google Analytics where dollars came from.Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.
I could create dozens of donation pages and rely only on Online Express analytics, but that isn't very efficient when there many ways we send people to a page and want to know which triggered a donation.8 -
I've had exactly the same frustration. I too am voting for this to be a priority.
thanks.4 -
Jon Berthiaume:
Online Express does not directly integrate with GA, but you can put the GA code snippet on the page with your donation/event form. Just make sure not to split up or modify the OLX code block itself or the form will not load properly.Hi - might you be able to provide an example? I've played around with this abit and can't seem to get anything to register when to goes to the thank you page.
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As I understand it, all GA can track is whether someone loads the page that includes the donation form.
It cannot track whether someone *completes* a donation because the user is not taken to a new page when he/she views the thank-you.
This is one of the problems I hope OLX will be able to address in the future.2 -
Thanks for you response!0
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Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Any updates on when this next gen may be available. No tracking this holiday season is going to make it hard to justify the spend in Google Adwords.
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Meghan Nicholls:
Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Any updates on when this next gen may be available. No tracking this holiday season is going to make it hard to justify the spend in Google Adwords.Hi Meghan, We are working on it now and hope to have it completed by mid to late 2017. We will definently keep everyone updated on the progress.
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Tara Simms:
Hi Blackbaud Community!
I'm wondering if anyone has any expierence with GA intergration on donation/event forms? I just called Blackbaud and although they don't suggest altering the form code, they reccomended asking on the community form. Is it as simple as adding the GA code?
Any help is appreciated!Has anyone figured out a workaround on this and would be willing to share the code? I know the BB rep has said that this is a 2017 project, but I would love some help in the meantime. Also, if this matters to you, please go vote for it on the Ideas page - it only has 4 votes and needs more! https://community.blackbaud.com/products/onlineexpress/ideas
1 -
Tara Simms:
Hi Blackbaud Community!
I'm wondering if anyone has any expierence with GA intergration on donation/event forms? I just called Blackbaud and although they don't suggest altering the form code, they reccomended asking on the community form. Is it as simple as adding the GA code?
Any help is appreciated!While Blackbaud takes it time on this one, I've purchased a great workaround from www.smartthing.org/areas/online-express/ for 300GBP - easy to install, and works like a charm for GA, Adwords and Facebook Pixel tracking. You just cut and paste the code below the OLX donation form code on your website and off it goes!
They also have a great tool that allows you to super easily add email correspondence into RE 7 or RE NXT with the click of a button - well worth the money for my team. Check it out - nice people and super helpful.
0 -
Meghan Nicholls:
Tara Simms:
Hi Blackbaud Community!
I'm wondering if anyone has any expierence with GA intergration on donation/event forms? I just called Blackbaud and although they don't suggest altering the form code, they reccomended asking on the community form. Is it as simple as adding the GA code?
Any help is appreciated!While Blackbaud takes it time on this one, I've purchased a great workaround from www.smartthing.org/areas/online-express/ for 300GBP - easy to install, and works like a charm for GA, Adwords and Facebook Pixel tracking. You just cut and paste the code below the OLX donation form code on your website and off it goes!
They also have a great tool that allows you to super easily add email correspondence into RE 7 or RE NXT with the click of a button - well worth the money for my team. Check it out - nice people and super helpful.Hi Meghan,
Thanks for posting this! How has your experience been with this tool so far?
Thanks,
Ben
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Hey All - about a year later - any luck on this one?
Ben Grady:Meghan Nicholls:
Tara Simms:
Hi Blackbaud Community!
I'm wondering if anyone has any expierence with GA intergration on donation/event forms? I just called Blackbaud and although they don't suggest altering the form code, they reccomended asking on the community form. Is it as simple as adding the GA code?
Any help is appreciated!While Blackbaud takes it time on this one, I've purchased a great workaround from www.smartthing.org/areas/online-express/ for 300GBP - easy to install, and works like a charm for GA, Adwords and Facebook Pixel tracking. You just cut and paste the code below the OLX donation form code on your website and off it goes!
They also have a great tool that allows you to super easily add email correspondence into RE 7 or RE NXT with the click of a button - well worth the money for my team. Check it out - nice people and super helpful.Hi Meghan,
Thanks for posting this! How has your experience been with this tool so far?
Thanks,
Ben
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Hi Hilary,
We did end up using SmartTRACK OLX and it seems to be working just fine. It's incredibly easy to set up and uses Ecommerce Tracking through Google Analytics. You don't need to do any customization through Tag Manager or anything.
Thanks,
Ben0 -
Michele Stender:
Meghan Nicholls:
Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Any updates on when this next gen may be available. No tracking this holiday season is going to make it hard to justify the spend in Google Adwords.Hi Meghan, We are working on it now and hope to have it completed by mid to late 2017. We will definently keep everyone updated on the progress.
Any update on this?
0 -
Hannah Wiginton:
Michele Stender:
Meghan Nicholls:
Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Any updates on when this next gen may be available. No tracking this holiday season is going to make it hard to justify the spend in Google Adwords.Hi Meghan, We are working on it now and hope to have it completed by mid to late 2017. We will definently keep everyone updated on the progress.
Any update on this?Hey there -
Just an update, as of October 2017, Google Tag manager release Element Visibility as a custom trigger (in this case a Div ID). This allows you to have conversion pixels fire when an OLX form is submitted. Here is the article: https://support.google.com/tagmanager/answer/6106899#element_visibility
Thanks!
Hilary
1 -
Michele Stender:
Meghan Nicholls:
Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Any updates on when this next gen may be available. No tracking this holiday season is going to make it hard to justify the spend in Google Adwords.Hi Meghan, We are working on it now and hope to have it completed by mid to late 2017. We will definently keep everyone updated on the progress.
Hi -- I'm requesting an update on this; Online Express really needs to have this capability to integrate with Google Analytics. It could be done with NetCommunity, another Blackbaud product, so it is really surprising that OLX still lacks this feature after at least a year and a half.
0 -
Victoria Marcos:
Michele Stender:
Meghan Nicholls:
Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Any updates on when this next gen may be available. No tracking this holiday season is going to make it hard to justify the spend in Google Adwords.Hi Meghan, We are working on it now and hope to have it completed by mid to late 2017. We will definently keep everyone updated on the progress.
Hi -- I'm requesting an update on this; Online Express really needs to have this capability to integrate with Google Analytics. It could be done with NetCommunity, another Blackbaud product, so it is really surprising that OLX still lacks this feature after at least a year and a half.Hello, can we please have a date for when this Google Analytics issue will be resolved? I'm disappointed there's no easy way for us to track ROI and justify Adwords investment.
1 -
Any update on this? Now that Google requires conversion tracking for Google Ads Grants accounts, it's super important to have conversion tracking capabilities.3
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Chris Martin:
It's correct that Online Express doesn't currently expose a "transaction completion event" that Google Analytics can detect and report on. Making that happen today would require you to add some custom javascript logic to your page that detects when a transaction is successful and then passes the relevant info to GA for tracking purposes.
This capability is something we're looking to include as part of our next generation of donation (and other) forms that we're working on.Is there any update on this?
0 -
Does anyone know if the above would work? I haven't tested the confirmation screen of a donation form for a while, but events creates this div for the 'thank you' message.Hey there -
Just an update, as of October 2017, Google Tag manager release Element Visibility as a custom trigger (in this case a Div ID). This allows you to have conversion pixels fire when an OLX form is submitted. Here is the article: https://support.google.com/tagmanager/answer/6106899#element_visibility
Thanks!
Hilary
<div id="bboxevent_divThanks" class="BBFormConfirmation">
Presumably donation forms have a similar div that you could use Google Tag Manger Element Visibility Trigger on?1 -
Mergen Peries
Does anyone know if the above would work? I haven't tested the confirmation screen of a donation form for a while, but events creates this div for the 'thank you' message.
<div id="bboxevent_divThanks" class="BBFormConfirmation">
Presumably donation forms have a similar div that you could use Google Tag Manger Element Visibility Trigger on?Has anyone got any further with this? Would be great if there was a Google Tag Manager based solution to drop in conversion tracking
0 -
Thanks to Mergen Peries for the idea, I've looked into a solution in a bit more detail.
When a donation form is submitted, the thank you message is contained in an element with the id bboxdonation_divThanks, as previously mentioned for events this is bboxevent_divThanks.
You can use Google Tag manager's element visibility trigger to wait for this element to appear on the page, and trigger the necessary conversion tags.
Here's the relevant GTM support page https://support.google.com/tagmanager/answer/7679410?hl=en
I'm more than happy to help if anyone is struggling with this.2
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