Managing Recurring Gifts

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Kim Jefferies
Kim Jefferies ✭
Seventh Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
I'm looking for ideas on how to better manage my recurring credit/direct debit gifts in RE (we have EFT module). What works for you? When I started, our recurring gifts only ran on the 1st or 15th and there were only handful. We made file folders that we would check at the beginning of each month so we knew who to add (for quarterly or annual installments) and who to delete (card expired or gift was terminated). It was easy enough to set up the recurring batches. Fast forward to today. We are processing more recurring gifts than ever and they have become more complex. We started using BBNC's membership form and it has an "auto renew" option. That means that the transaction due date could be any day of the month. We also use OLX forms and users can set up recurring gifts via that route. I really need to find a way to take some of the manual aspect out of the process. Any guidance is greatly appreciated!
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  • Jessica Bobbitt
    Jessica Bobbitt ✭
    Ancient Membership Facilitator 1 Photogenic

    Hi.

    The EFT module in RE (or RE NXT) allows you to help automate this. You can use the EFT module to create batches for you based on payments that are due. There is an EFT user guide that should be helpful, www.blackbaud.com/files/support/guides/re7/eft.pdf   Essentially in batch you go to the Tools menu where you'll see a couple options (user guide cover the details);   Automatically Generate Transactions / Payments and  Create EFT Transmission Files will be used to process recurring gifts so you do not need to setup recurring batches. 

     
  • Jessica Bobbitt
    Jessica Bobbitt ✭
    Ancient Membership Facilitator 1 Photogenic

     

    Hi.

    The EFT module in RE (or RE NXT) allows you to help automate this. You can use the EFT module to create batches for you based on payments that are due. There is an EFT user guide that should be helpful, www.blackbaud.com/files/support/guides/re7/eft.pdf   Essentially in batch you go to the Tools menu where you'll see a couple options (user guide cover the details);   Automatically Generate Transactions / Payments and  Create EFT Transmission Files will be used to process recurring gifts so you do not need to setup recurring batches. 

     

     

    More info: If you have the optional RE:EFT module: https://kb.blackbaud.com/articles/Article/37676
    1. Open a new Gift Batch or an existing Gift Batch that only contains new gifts to be processed
    2. If it is not present already, add EFT? as a data entry field
    3. On the data entry screen, select Tools, Automatically Generate Transactions/Payments
    4. Mark the option to include EFT transactions
    5. Select gift types to include.
    6. Enter a date in Transactions on or before. This date determines which payments will be included based on the Recurring Gift's or Pledge's schedule.
    7. Populate the remaining fields and click Generate Now
    For complete instructions on processing credit cards and direct debits, please review How to process (charge) credit cards and direct debits.

    Related community post that may be helpful:  https://community.blackbaud.com/forums/viewtopic/213/17241?post_id=58744#p58744

  • Kim Jefferies
    Kim Jefferies ✭
    Seventh Anniversary Photogenic First Reply
    Thank you, Jessica! I just knew there was something obvious I was missing. Have a great weekend!
  • Gina Cramarossa
    Gina Cramarossa ✭
    Ninth Anniversary First Reply
    With regards to recurring gifts - is there a way to have the donor choose a start date?

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