Event Module and NetCommunity

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Judith Raub
Judith Raub ✭
Ninth Anniversary Facilitator 1 Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
Good afternoon, 


We use the event module in Raiser's Edge for Events and have a website in NetCommunity and are hosted.  Our question is we have a baseball game with multiple mini-events each with different restricted number of tickets.  Someone said to group them but we have not been able to get that to work for us.  Are there any suggestions of what we may be doing wrong or a better way to do things.  We have not effectively used the events module.  


Also, we are having an issue with people being signed up is some events where it goes on the paying person's record but not the on the Alum's record.  How do we fix this other than manually?  We also have where people register and the person paying the registered mini-events are all on one entry for the person paying and then for the guest it is a separate entry for each activity (mini-event).


Any help, resources would be greatly appreciated.


Thank you.

Judith Raub

 
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  • Pat Morrison
    Pat Morrison ✭
    Ancient Membership Facilitator 1 Photogenic
    Hi, Judith.  We use the event module all the time and NetCommunity events.
    • We use the event group field within RE but that is mostely for custom reporting purposes, I am not sure how much good that field really does and it does not affect how you would put the event up on NetCommunity. So the group could be BASEBALL 2017 and have all of the mini-events as separate events but grouped together.
    • Separate events might work, they can have their own maximum capacity/restricted number of tickets. Netcommunity can monitor that and then automatically turn the mini-event off when met. . If the mini-events also have different options, like a single ticket vs. pack of 10, that also works well in RE and NC. 
    • You should be able to put all of the BASEBALL 2017 events into one event form on NC.  We do this for one group of events. We went back to using only the Classic event forms, using the new event form caused us some problems, even after talking to Blackbaud Chat, and their fix, did not work well. The donor can buy them all at once.
    • I understand your money situations.  If we enter gifts through batch that were cash or check or inhouse credit card, the money is only on the constituent who paid and the guests have no money.  If the registration comes through NC, it splits it across people.  That is something we usually ignore, we don't use it and don't fix it, we do not use the event AT ALL for tracking money, we use only gifts.  Is that critical to your operations to have it one way or the other?
    Hope this helps???

    Pat

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