P2P platform

We use TeamRaiser, an aspect of Luminate Online. The way ours is set up, we have some issues with information coming through the RELO connector, but we are currently working with the Luminate support folks to help fix some of the quirks in our set up. For the most part I would say it's user friendly, especially for those out in the community looking to set up pages and engage their peers. 

Hi Jill, 


Our biggest issue is that we have one general TeamRaiser set up so that different 3rd party groups in the community register as Teams for that general TeamRaiser, each team represents a different event happening in the community. Because they're registering as teams they have full control over the editing of their fundraising pages. We set it up this way so that we wouldn't have to use staff time to create a new TeamRaiser page for each community event. However, TeamRaiser only allows us to set up one fund, appeal, and campaign to each TeamRaiser, which means each team (in our case community event) cannot have the specific fund, appeal, and campaign assigned to it. We created a general fund, appeal, and campaign that pulls through the connector, but we have to go through and manually change each of them in the batch so they are in line with the specifics of that event. It's a time consuming process and, as with many manual changes, often involves error and forgetfulness.

If you plan to manage all of your events and create TeamRaiser pages for each of them I don't think you would see the same issues we're experiencing, but I would recommend having your staff thoroughly trained in the platform.


Let me know if you have any additional questions. We're working with Luminate support right now to see if there is a way we can get this information through the connector, but so far we're just playing the waiting game. 



Kim