How can I merge contact records with an outstanding TeamRaiser registration?

Anonymous Blackbaud User

If you receive the error that states that records cannot be merged due to outstanding Registration on both records, it will be necessary to remove the Registration from one of the records before the merge can take place. Search across ALL Team Raisers to find the offending Registration. If the Team Raiser that the Registration is associated with has been Archived, the Team Raiser will need to be returned from the Archive before the Registration can be modified. If the Participant has Registered as a Team Capitan, the Capitan will need to be reassigned prior to attempting the Registration change.